Python Developer

1 week ago

Dublin, Dublin City, Ireland Scorebuddyqa Full time
About

Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching, and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance, and enhance overall customer experience.

Are you a driven, pragmatic, and highly-skilled Senior Python Developer ready to take the next leap in your career? If so, Scorebuddy is the place for you We are a globally successful SaaS company, serving a diverse international customer base with teams ranging from 20 to 20,000 end users.

What you'll do

- Develop scalable Python applications and services for our core analytics and NLP capabilities
- Design and implement ML pipelines using Word2Vec, Gensim, scikit-learn, and traditional algorithms
- Build NLP processing systems using SpaCy and NLTK for conversation analysis and sentiment analysis
- Create and optimize data processing workflows for large-scale datasets
- Integrate machine learning models into production systems with reliable deployment
- Implement advanced NLP techniques including BERT-based models for text classification
- Write comprehensive unit tests and conduct code reviews
- Collaborate with cross-functional teams to deliver technical solutions

What we're looking for

Required

- 5+ years of professional Python development experience building production applications
- Strong NLP background with hands-on experience in SpaCy, NLTK, and Gensim
- Proven experience with ML techniques: Word2Vec, TF-IDF, clustering, and scikit-learn
- Proficiency with Python ML libraries: pandas, numpy, and matplotlib
- Experience with SQL (PostgreSQL, MySQL) and NoSQL (MongoDB) databases
- Familiarity with RESTful API development and microservices architecture
- Understanding of software engineering best practices including Git and CI/CD
- Experience working in Agile development environments
- Excellent written, spoken, and interpersonal communication skills
- BSc/MSc in Computer Science, Data Science, Computational Linguistics, or equivalent experience

Nice to have

- Knowledge of AWS services and cloud deployment patterns
- Experience with deep learning frameworks (TensorFlow, PyTorch, Keras)
- Familiarity with transformer models and BERT implementations
- Experience with Go or other backend programming languages
- Knowledge of contact centre operations or customer service analytics

What we offer

- Competitive salary & bonus based on experience
- 25 paid holidays annually
- Subsidized gym membership
- Web doctor online GP service access
- Tax-saver tickets & Cycle to Work schemes
- Enhanced maternity, paternity, and sick leave pay
- Access to Irish Life PRSA, salary sacrifice
- Referral bonuses

Recruitment agency assistance not required.

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