Assistant Team Leader
2 days ago
Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and MusgraveMarketPlace. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on theworldand we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Assistant Team Leader to join our Customer Services team. The ideal candidate will be passionate about delivering excellent customer experiences and committed to motivating the CS team at our Blanchardstown CDC to achieve the same level of service excellence. Key responsibilities include but are not limited to the following: Carry out the daily duties associated with the Customer Service Co-Ordinator role. Efficiently manage the daily workload across the team, continuously reviewing processes to identify opportunities for improvement. Oversee all service tickets created by the team on ServiceNow and liaise with the relevant departments to resolve within the agreed SLA. Effectively manage and support the team to achieve telephony service levels and key performance indicators. Provide coaching and deliver training for the team with the support of your Team Leader. Build and leverage effective relationships with key points of contact across the business. Arrange staff scheduling and act as first point of contact for staffing issues. Implement the company sick leave policy and all other staff policies. Act as first escalation point for any unresolved issues logged through the team. Education, Skills and Experience: Essential A minimum of one year`s people management experience and / or a demonstrated willingness to take on additional responsibility and deliver results Extensive Customer Care experience Broad experience of working with customers, understanding their needs and translating these into processes / improvements. Experience and knowledge of the Musgrave Marketplace Food Service and Retail business. Desirable People management experience. An understanding of ServiceNow and how it is used to manage service issues across the business. Educated to Third Level Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.
-
Team Leader
1 week ago
Dublin, Ireland Fairways Hotel Full timeWe've over 45 years' experience of crafting the finest quality coffee. From revolutionary methods to unforgettable successes that make our story as unique as the taste of our coffee. But first, let’s start with how every good story should. At the very beginning. The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a...
-
Sales Team Leader
1 week ago
Dublin, Ireland Abrivia Full timeSales Team Leader Global Outsourcing Leader | Dublin Office Attractive Salary + Commission + Healthcare + Hybrid Working Our client, a Global Outsourcing leader are seeking to add a Sales Team Leader to their talented Sales team in Dubin, working in a hybrid model. Are you a natural leader with a passion for sales and the hospitality industry? We're seeking...
-
3 Days Left! Assistant Team Leader
2 days ago
Dublin, Ireland Musgrave Limited - Group Full timeMusgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and...
-
Team Leader
6 days ago
Dublin, Ireland Cineworld Cinemas Ltd Full timeTeam Leader Due to promotion and progression, we at Cineworld Dublin are looking for 2 Full-Time Team Leaders (39hr contract) to join the team. The full cinema team consists of a General Manager, Deputy General Manager, 4 Cinema Managers, 9 Team Leaders and up to 100 Team Members. Our cinema has 17 Screens spread across 4 customer facing levels, a CafeBar,...
-
Housekeeping Team Leader
2 days ago
Dublin, Ireland Staycity Group Full timeWelcome to Staycity Group, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with 32 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris and...
-
▷ (Urgent) Team Leader
7 days ago
Dublin, Ireland Avista Full timeAvista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions. The organisation is looking for Candidates who are committed to supporting people with Intellectual Disabilities and their families, in a Person Centred, Community Based,...
-
Team Leader Academic Operations
2 days ago
Dublin, Ireland National College of Ireland Full timePurpose of Position: This team lead is one of three team leads in Academic Operations the others being the Undergraduate Team lead and the Centre of Education in Lifelong Learning Team lead. Lead a team of programme coordinators in Academic Operations. To co-ordinate the National College of Ireland programmes, provide administrative support and respond...
-
Payments Team Leader
6 days ago
Dublin, Ireland GPC Finance Full timeGPC Finance are working with a reputable Tier 1 Contractor in Dublin. Exciting opportunity for a Payments Team Leader to join a growing and experienced finance team. The role will primarily involve leading and managing the Payments Specialists, ensuring accurate and timely processing of payments to vendors, employees, and other stakeholders. This will suit...
-
Social Work Team Leader
3 days ago
Dublin, Ireland Cpl Healthcare Full timeSocial Work Team Leaders for Dublin North City & County. Cpl Healthcare in partnership with The Safeguarding & Protection Team in Dublin North City & County is recruiting a Social Work Team Leader to join the team. The purpose of the post is to manage the provision of a social work service within a multidisciplinary context and in conjunction with the...
-
▷ (1/23/2025 A) Reception Team Leader
7 days ago
Dublin, Ireland Link Personnel Services Full timeLink Personnel are seeking applications for a Reception Team Leader for our client, a Global Law Firm based in Dublin 2. This is a great opportunity for a Corporate Receptionist to progress to a Team Leader role ensuring a 5* Client experience on behalf of the firm. Call Orla on for details Salary : to €43k Benefits: Pension, Healthcare, Bonus, Annual...
-
Field Sales
4 days ago
Dublin, Ireland CPM Ireland Full timeLead the Charge for Charity and Make an Impact! Are you a natural leader with a passion for fundraising and making a difference? At CPM, we partner with Ireland’s top charities to deliver impactful door-to-door fundraising campaigns. As a Charity Team Leader, you will lead by example, motivating your team and driving success across Ireland, all while...
-
Team Leader – Material Inspection
1 week ago
Dublin North, Ireland FRS Recruitment Full timeTeam Leader – Material Inspection | Norh Dublin Are you ready to take a leadership role in a world-class medical device manufacturing environment? Join a global team at the forefront of healthcare innovation, helping to combat the world's most pressing diseases and enabling access to care for all. We are seeking a Team Leader to oversee inspection...
-
Customer Service Team Leader
2 days ago
Dublin, Ireland Musgrave Limited - Group Full timeMusgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and...
-
Customer Service Team Leader
14 hours ago
Dublin, Ireland Musgrave Limited - Group Full timeMusgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and...
-
▷ Urgent: Team Leader
1 week ago
Dublin, Ireland Cineworld Cinemas Ltd Full timeTeam Leader - Secondment Due to promotion and progression, we at Cineworld Dublin are looking for a Team Leader on secondment basis to join the team. The Leadership team consists of a General Manager, Deputy General Manager, 4 Cinema Managers, and currently 8 Team Leaders all leading and working with 60-80 Team Members and 2 Maintenance People. Our cinema...
-
Team Leader Income Protection Claims
1 week ago
Dublin, Ireland Bank of Ireland Group Full timeWhat is the opportunity? An exciting opportunity for someone looking to grow as a leader within the Group Risk area. Play a key role in mentoring and developing. Work closely with internal and external partners, to make a meaningful impact on customer outcomes. In this role, you will: Lead and coach team members to reach their full potential in terms of...
-
Production Team Leader
1 week ago
Dublin, Ireland Baxter Healthcare Full timeThis is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
▷ [3 Days Left] ROI Team Leader - ROI
4 days ago
Dublin, Ireland Mountain Warehouse Ltd Full time* 50% employee discount* monthly bonus *employee referral incentive *leading outdoor retailer* About the role Our Team Leaders support the management team with the everyday running of a busy store and team. You will be supporting with; - Leading and motivating your team - Encouraging the team to hit their KPIs - Ensuring great company standards - Being a...
-
Newskies Helpdesk Team Leader
3 days ago
Dublin, Ireland Ryanair Ltd. Full timeRyanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The role of a Newskies Helpdesk Team leader is to assist Ops, ground operation, airports, call centres,...
-
Newskies Helpdesk Team Leader
5 days ago
Dublin, Ireland Ryanair Full timeRyanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The role of a Newskies Helpdesk Team leader is to assist Ops, ground operation, airports, call centres,...