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[High Salary] テクニカルアカウントマネージャー
1 day ago
テクニカルアカウントマネージャー / Technical Account Manager (TAM), オープンポジション
[...] エンタープライズサポートでは、お客様の変革を支援し、クラウドジャーニーの各フェーズでお客様の最も近くにいる担当者であるTechnical Account Manager(TAM)を募集しています。
Technical Account Manager ([...] [...]。
[...]。
[...]。
[...]。
AWSにおけるお客様の代弁者として、お客様と日本のビジネスに貢献するこの魅力的なロールにチャレンジしてみませんか。
Key job responsibilities
1. AWS エンタープライズ サポートのテクニカル アカウント マネージャとして、お客様の Point of Contact として活動し、お客様の困難な技術的課題に対して AWS の幅広いサービスの知識とテクニカルリソースを駆使してその課題の解決を支援する。また、重要なイベントが発生した際にお客様とのコミュニケーションを先導。
2. お客様との信頼関係を構築・維持向上し、お客様のビジネスニーズや技術的な課題を理解。
3. お客様のシステムやオペレーションに対して技術面およびコスト面のレビューを定期的に提供し、より適切なサービスや機能を提案。
4. トレーニングや勉強会を通じて新サービス情報やAWSのベストプラクティスを提供し、お客様がそれを咀嚼し正しく活用できるよう支援。
5. [...]。
6. [...]。
7. AWSのSolution Architects, Professional Services, Sales Account Managersとアカウントチームとして協業し、またアカウントチームとしての活動の一部を担う。
8. チーム内の知識や経験の蓄積を推進し、チームメンバーの能力開発に貢献。
A day in the life
AWS TAMのご紹介動画
https://www.youtube.com/watch?v=aCwN5rUXZ7E
Minimum Requirements
1. [...]。
2. サポートエンジニア、プリセールスエンジニア、ソリューションアーキテクト、コンサルタント等の技術担当としての顧客対応業務経験。
3. ネイティブレベルの日本語能力(4技能すべて。顧客や社内関係者とディスカッションや折衝ができるレベル)。
4. 英語能力(読み書きTOEIC 650点程度)。
5. 海外の組織との協業経験。
6. 最低一つの技術エリアに関する専門的な知識。
7. 複雑な課題を解決するためにIT技術またはオペレーション専門知識を適用した経験。
8. 技術、オペレーション、戦略上の意思決定において顧客上位層に影響を与えた実績。
9. AWSサービスもしくは他のクラウドサービスの実務経験。
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