Customer Contact Advisor
2 weeks ago
What is the opportunity? This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry. You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach. If you're looking to make an impact and develop your skills, then this could be the role for you. Enjoy interacting with others, thrive in a team setting, excel at multitasking, and value variety. In this role, you will: Be accountable for delivering brilliant service in every telephone and email interaction with our customers Work with your team to deliver on both our service and customer experience metrics Develop an in-depth understanding of the products serviced by New Ireland Assurance/Bank of Ireland Life Contribute proactively to the retention of existing business Work as one team with other parts of the organisation so that we can deliver a seamless service to our customers Communicate clearly and be solutions and customer-focused when dealing with queries Participate in individual and team activities to improve both individual and team performance What will make you stand out? Customer focus: experience dealing with customers in either a face-to-face or over-the-phone environment Excellent communication skills - both written and verbal Solutions focused with strong problem-solving and relationship management skills An interest in financial markets, the financial services industry, and a desire to build on this knowledge PC literate with excellent administrative skills Essential Qualifications QFA/APA qualification or a willingness to work toward them. More about the team Join a top team in life and pensions, gain industry insights, and be part of our award-winning, customer-centric group. New Ireland is a leading life assurance company in Ireland, dedicated to supporting customers through key life moments. We offer a range of protection, investment, and pension solutions, always aiming to help our customers thrive. Our team is committed to delivering excellence and maintaining our strong reputation in the market. This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration, exact frequency to be agreed with manager. Why work with us? The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternityleave, an innovative fertility and surrogacy policy, and working parent and carer supports. We also encourage and support staff to pursue educational and professional qualifications to grow and improve your career Key Competencies Customer Focused - Self Accountable - Self Agile - Self One Group, one team - Self Manage Risk - Self Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Benefits: Work From Home
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Customer Contact Advisor
2 weeks ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeWhat is the opportunity?This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry. You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach. If you're looking to make an impact and develop your skills, then this...
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Customer Contact Advisor
2 weeks ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeWhat is the opportunity?This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry. You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach. If you're looking to make an impact and develop your skills, then this...
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Customer Contact Advisor
6 days ago
Dublin, Dublin City, Ireland Bank of Ireland Full timeWhat is the opportunity?This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry. You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach. If you're looking to make an impact and develop your skills, then this...
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Customer Contact Advisor
24 hours ago
Dublin, Dublin City, Ireland Bank Of Ireland Full timeWhat is the opportunity?This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry.You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach.If you're looking to make an impact and develop your skills, then this...
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Customer Contact Advisor
3 days ago
Dublin, Dublin City, Ireland Bank Of Ireland Full timeWhat is the opportunity?This is an exciting chance to join a high-performing team and gain in-depth knowledge of the Life and Pensions industry.You'll have the opportunity to grow your career while being part of an award-winning team that is recognised for its customer-first approach.If you're looking to make an impact and develop your skills, then this...
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Customer Advisor
2 weeks ago
Dublin, Dublin City, Ireland B&Q Full timeAbout the roleCustomer Advisor (Seasonal)Part time - 18.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&Q Liffey ValleyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
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Customer Advisor
1 week ago
Dublin, Dublin City, Ireland B&Q Full timeAbout the roleCustomer Advisor (Seasonal)Part time - 18.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&Q Liffey ValleyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...
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Customer Advisor
2 weeks ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor (Seasonal)Part time - 18.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&Q Liffey ValleyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...
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Customer Advisor
2 weeks ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor15 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmUK Notional hourly rate £12.71 per hourB&Q St NeotsWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love....
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Customer Advisor
1 week ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor (Seasonal)Part time - 18.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am - 10.00pmNotional hourly rate €14.40 per hourB&Q Liffey ValleyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...
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Customer Service Advisor
3 weeks ago
Dublin, Dublin City, Ireland GHL Recruitment Full timeCustomer Services Advisor Temporary Role About the Role: Our client, a highly respected charity based in Dublin 11, is seeking a compassionate and proactive Customer Services Advisor for a temporary position.This pivotal role involves managing customer interactions and handling administrative duties to provide exceptional support to fundraisers and other...
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Customer Engagement Advisor
3 weeks ago
Dublin, Dublin City, Ireland Vhi Full timeCustomer Engagement Advisor - Branch (Copy of CEA.B)Job Type: Temporary Full-TimeCategory: Retail IntermediaryLocation: Dublin City, County Dublin, IrelandThe Opportunity: Customer Engagement Advisor, DublinA full-time, 12-month temporary vacancy has arisen for the role of Customer Engagement Advisor. The successful candidate will be customer-focused, highly...
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Customer Advisor
3 days ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor - Stock Flow Full time & Part time hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 3pm - 12pm Notional hourly rate €15.00 per hour B&Q Liffey Valley - Dublin.We believe anyone can improve their home to make life better.Every day, we give our millions of customers the ideas, advice, tools and confidence...
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Customer Advisor
4 days ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor - Stock FlowFull time & Part time - 20-36.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 3pm - 12pmNotional hourly rate €15.00 per hourB&Q Liffey Valley - Dublin.We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
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Customer Advisor
2 days ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor - Night Stock FlowFull time - 36.75 hours per weekPermanent ContractShifts available Monday - Sunday, 9.00pm - 6.00amNotional hourly rate €15 per hour (+ €3.25 per hour between 10pm - 5am)B&Q Liffey Valley Dublin*Colleagues under 18 are not permitted to work between 10pm-6amWe believe anyone can improve their home to make life...
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Customer Advisor
5 days ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor - Night Stock Flow Full time hours per week Permanent Contract Shifts available Monday - Sunday, 9.00pm - 6.00am Notional hourly rate €15 per hour (+ €3.25 per hour between 10pm - 5am) B&Q Liffey Valley Dublin *Colleagues under 18 are not permitted to work between 10pm-6amWe believe anyone can improve their home to make life...
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Customer Advisor
7 days ago
Dublin, Dublin City, Ireland B&Q Limited Full timeOverviewCustomer Advisor - Night Stock FlowFull time - 36.75 hours per weekPermanent ContractShifts available Monday - Sunday, 9.00pm - 6.00amNotional hourly rate €15 per hour (+ €3.25 per hour between 10pm - 5am)B&Q Liffey Valley Dublin*Colleagues under 18 are not permitted to work between 10pm-6amWe believe anyone can improve their home to make life...
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Customer Service Advisors – Dutch
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeCustomer Service Advisors – Dutch, DublinClient:Abrivia Recruitment SpecialistsLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:ac9e038bc4bdJob Views:1Posted:02.04.2025Expiry Date:17.05.2025Job Description:Job Title: Customer Support Advisors – DutchReporting to: Team LeaderLocation: Lisbon, PortugalSalary: Competitive...
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Customer Service Advisors – Dutch
12 hours ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeJob Title: Customer Support Advisors – Dutch Reporting to: Team Leader Location: Lisbon, Portugal Salary: Competitive Salary, full relocation offered including permanent accommodation, flights & support with all documents. EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM Our client is seeking to employ Customer Support Advisors to join their team....
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Comprehensive Wealth Strategist
1 week ago
Dublin, Dublin City, Ireland Advisor Employee Services Full time**Job Summary**We are seeking a talented Comprehensive Wealth Strategist to join our team of professionals. As a key member of our organization, you will play a vital role in creating customized comprehensive financial plans for our clients.As a Personal Financial Solutions Expert, you will lead a team that supports financial advisors with the creation of...