Retail Shop Supervisor

Job description: Arboretum Urban Green is an, award-winning, forward-thinking, family-run business. Our Vision is to be Ireland's most inspiring escape for garden, home, food and family. Our purpose is to bring people together through inspiring spaces, great food, and a love of nature - led by passionate people who care. At the heart of our success is our Values of Communication, Commitment, Customer Service, Reputation and Leadership. We pride ourselves on fostering a culture where open communication is encouraged, dedication is recognised, and every team member plays a vital role in delivering exceptional customer experiences. Our strong reputation is built on striving for excellence and a passion for what we do. We encourage and support personal and professional growth. Arboretum also offers the added benefit of daytime working hours, providing a balanced lifestyle in a vibrant, supportive environment. Join us and become part of a team where your contribution helps shape the ongoing success of a leading Irish retail brand. We are currently recruiting for a Retail Shop Supervisor in our new store Arboretum Urban Green in Dublin City Centre. You will be a part of an energetic team that will drive sales and maintain the high standards of the store. Who you report to: The Store Manager Key Job Responsibilities To achieve and seek to exceed personal sales targets across targeted product areas. To maximize the sales potential of your area. Improvement & development of relevant areas. Deal effectively with all customer enquiries, in an efficient and courteous manner, solving any problems as quickly as possible in order to ensure customer satisfaction. Ability to assist the Store Manager by overseeing the shop team tasks and the day to day running of the shop floor in their absence. Liaise with Store Manager on a weekly basis to ensure that, all areas are kept at optimum stock levels based on forecasted sales, seasonality and scheduled promotions. Ensure that workplace health & safety requirements are met and take responsibility for the security of the building and stock. Inspiring your store team to drive sales and deliver the finest level of customer service. Keep up to date with current product knowledge, Compliance with company policies, procedures and best practice to ensure a high level of productivity in line with company targets. Ensure all relevant POS is correct and up to date. Assist management by overseeing goods inward, stock control and stock taking, ensuring they are carried out in line with company policies. Wastage and Supplier Credits are dealt with efficiently. Be at the forefront of Health and Safety protocols within the business. The Ideal candidate 3 plus years Retail Sales Supervisory Role / Senior Sales Role. Will be extremely customer focused and results driven. Must be able to build and maintain customer relationships, delivering a memorable customer experience. Experienced in ordering, stock taking/control, managing assigned department or product line desirable. Cash Management Experience. Knowledge of KPIs will be an advantage. Will have strong visual merchandising skills. Will have excellent communication, planning and organisation skills. Will be self-motivated and driven. Be flexible within the supervisor role and willing to adapt or upskill to keep in line with technological advances in retail. Have the skillset to be confident in communicating with the customer, instore and online using digital media within the public environs. Why Work with Us: A friendly, supportive working environment Opportunities for learning and development Staff discounts across Arboretum retail and café Daytime Working Hours Employee Referral Bonus Scheme Employee Recognition Awards If youre enthusiastic, customer-focused, and ready to be part of a dynamic team, wed love to hear from you. Apply today and become part of the Arboretum experience