Team Leader Income Protection Claims
2 weeks ago
What is the opportunity?
An exciting opportunity for someone looking to grow as a leader within the Group Risk area. Play a key role in mentoring and developing. Work closely with internal and external partners, to make a meaningful impact on customer outcomes.
In this role, you will:
1. Lead and coach team members to reach their full potential in terms of performance and service delivery.
2. Develop and implement initiatives to improve service and enhance the Customer First model.
3. Handle customer issues while ensuring compliance with Legal and Regulatory guidelines.
4. Collaborate with partners to drive operational improvements, increase efficiencies, and reduce risks.
5. Analyse management information to support long-term planning and ensure high service standards are met.
What will make you stand out?
A wealth of experience, ideally over three years in Financial Services, with a passion for leading and motivating teams. Attention to detail, combined with excellent decision-making and problem-solving abilities, ensures smooth operations and compliance. Ability to thrive in fast-paced environments, with a high level of communication skills, influencing, and relationship-building. A proactive, energetic approach helps you deliver high levels of customer service and continuously improve team performance. Prior experience in Income Protection Claims, QFA qualified or working towards the qualification.
Essential Qualifications
APA Life qualification.
More about the team:
The Income Protection Claims Team is dedicated to efficiently handling and processing all claims arising from the company's Individual and Group Life Assurance policies. We play a crucial role in ensuring our customers receive the support they need when handling their Income Protection claims, working closely with both individual and corporate clients.
This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration, exact frequency to be agreed with manager.
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy, and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor, and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career
Key Competencies
- Customer Focused - People Manager
- One Group, one team - People Manager
- Agile - People Manager
- Accountable - People Manager
- Manage Risk - People Manager
#J-18808-Ljbffr
-
Team Leader Income Protection Claims
2 weeks ago
Dublin, Ireland Bank of Ireland Group Full timeWhat is the opportunity? An exciting opportunity for someone looking to grow as a leader within the Group Risk area. Play a key role in mentoring and developing. Work closely with internal and external partners, to make a meaningful impact on customer outcomes. In this role, you will: Lead and coach team members to reach their full potential in terms of...
-
Claims Assessor
1 week ago
Dublin, Ireland Bank of Ireland Full timeWhat is the opportunity? We're looking for a Claim Assessor to join our growing Claims team. This role offers an exciting chance to create a real impact, collaborating across multiple internal and external functions. You'll gain valuable experience in claims assessment and customer relations. In this role, you will: 1. Assess new claims, determining...
-
Urgent: Claims Specialist
2 weeks ago
Dublin, Ireland Bank of Ireland Group Full timeWhat is the opportunity? An exciting chance to grow your expertise in claims management within an encouraging and supportive team. Gain experience handling diverse cases, working closely with customers, brokers, and internal teams. A fantastic opportunity to improve your decision-making and relationship-building skills while playing a key role in supporting...
-
(1/18/2025 A) Claims Specialist
2 weeks ago
Dublin, Ireland Bank of Ireland Full timeWhat is the opportunity? An exciting chance to grow your expertise in claims management within an encouraging and supportive team. Gain experience handling diverse cases, working closely with customers, brokers, and internal teams. A fantastic opportunity to improve your decision-making and relationship-building skills while playing a key role in supporting...
-
Dublin, Ireland Bank of Ireland Full timeWhat is the opportunity? We're looking for a Claim Assessor to join our growing Claims team. This role offers an exciting chance to create a real impact, collaborating across multiple internal and external functions. You'll gain valuable experience in claims assessment and customer relations. In this role, you will: - Assess new claims, determining...
-
▷ 3 Days Left: Claims Assessor
2 days ago
Dublin, Ireland Bank of Ireland Full timeWhat is the opportunity? We're looking for a Claim Assessor to join our growing Claims team. This role offers an exciting chance to create a real impact, collaborating across multiple internal and external functions. You'll gain valuable experience in claims assessment and customer relations. In this role, you will: - Assess new claims, determining...
-
Claims Assessor
1 week ago
Dublin, Ireland Irish Life Group Services Limited Full timeClaims Assessor - Income Protection Claims - Irish Life Financial Service Permanent Full Time Location: Dublin, IE - Full Time Permanent position - Hybrid role based in our City Centre offices What we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part...
-
Dublin, Ireland Aviva (EG) Full timeAviva is seeking Protection Claims Specialist to join our Risk Protection Claims Team. In this role, you will efficiently and effectively manage income protection and specified illness claims, ensuring compliance and prioritizing customer satisfaction. Our team offers crucial support to Avivas customers, often dealing with vulnerable individuals and...
-
▷ (High Salary) Travel Claims Assessor
2 weeks ago
Dublin, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy Policy Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve. We want to share with you our policy to what personal information we may collect, how we may...
-
▷ (Immediate Start) Claims Advisor
1 week ago
Dublin, Ireland Cornmarket Group Financial Services Ltd. Full timeWho We Are At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are...
-
Claims Handler
2 weeks ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview To efficiently and cost effectively handle; negotiate and settle claims within designated authority and agreed services standards. Handling all claims from notification through to closure within agreed authority limits and service standards, in order to obtain optimum settlement for the...
-
Claims Handler
1 week ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview To efficiently and cost effectively handle; negotiate and settle claims within designated authority and agreed services standards. Handling all claims from notification through to closure within agreed authority limits and service standards, in order to obtain optimum settlement for the...
-
Claims Advocate
2 weeks ago
Dublin, Ireland AON Full timeClaims Advocate Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate! This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the business of...
-
Passive Fire Protection Operative
2 weeks ago
Dublin, Ireland Passive Fire Protection Full timePosition: Passive Fire Protection Operative Location: County Dublin Salary: Dependent on experience Employment Type:Full-time Hours: 39hrs per week 7:30-16:00 Mon-Thursday, 7:30-15:00 Friday Are you experienced in fire safety and ready to take on a vital role in protecting lives and property? We are seeking a skilled Passive Fire Protection Operative to join...
-
Motor Claims Handler
1 week ago
Dublin, Ireland September Consulting Ltd Full timeAre you passionate about ensuring regulatory compliance and delivering exceptional customer service? My client is seeking a dedicated Compliance and Insurance Claims Auditor to join their dynamic team in South Dublin. Hybrid model Salary – 50K – 55K p/a Reporting to the Head of Compliance, you will be part of a team of 2 other compliance...
-
Claims Handler
2 weeks ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview To efficiently and cost effectively handle; negotiate and settle claims within designated authority and agreed services standards. Job Responsibilities Manage the First Notification of Loss to determine correct area for handling and liability in line with policy cover. Allocating claims that...
-
Assistant Claims Manager
2 weeks ago
Dublin, Ireland FBD Holdings Full timeCompany description: FBD Holdings PLC Job description: Job Overview Reporting directly to the Claims Manager- Direct Injury Settlement team, the successful candidate will assist in delivering excellence in claims management with particular focus on: developing individual handling expertise; delivering cost effective settlement outcomes; assuring quality and...
-
▷ (1/23/2025 A) Reception Team Leader
1 week ago
Dublin, Ireland Link Personnel Services Full timeLink Personnel are seeking applications for a Reception Team Leader for our client, a Global Law Firm based in Dublin 2. This is a great opportunity for a Corporate Receptionist to progress to a Team Leader role ensuring a 5* Client experience on behalf of the firm. Call Orla on for details Salary : to €43k Benefits: Pension, Healthcare, Bonus, Annual...
-
Motor Bodily Injury Claims Handler
2 weeks ago
Dublin, Ireland Allianz Group Ireland Full timeAllianz plc Allianz plc are the trusted insurance partner to over 700,000 customers in Ireland. With a global legacy of trust and excellence, we are committed to protecting the things that matter most to our customers and offer a wide range of insurance products. Our commitment to innovation, customer-centric solutions and digital transformation ensure that...
-
Claims Handler
2 days ago
Dublin, Ireland LINCOLN RECRUITMENT Full timeMy client, one of Irelands leading insurers, is hiring a Claims Handler to join their Motor Bodily Injury Claims teams. The role will involve the handling and management of a portfolio of bodily injury claims from cradle to grave. Required Experience: Previous experience in Motor Claims CIP qualification or working towards Excellent written and verbal...