Presales Solutions Architect

OUR COMPANY:
EOS IT Solutions is a global technology and logistics company providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, ensuring customer satisfaction and a commitment to superior quality. We prioritize investing in and supporting both our partners and employees, and we pride ourselves on delivering services through global simplicity with trusted transparency.

WHAT YOU WILL DO:
As a Presales Solutions Architect, you will play a crucial role in understanding customer needs and translating them into innovative, executable solutions. This role is highly technical, requiring a deep understanding of networking, server technology, and hardware infrastructure in a cloud environment. You will not sell but rather act as a trusted advisor, designing and presenting solutions that align with operational and business objectives.

This is a new service offering, and you will be responsible for defining how we can effectively deliver solutions to our client. You will engage with key stakeholders, draft Statements of Work (SOWs), and ensure operational deliverables align with customer expectations. The role requires a combination of technical expertise, solution design, and project leadership to bridge the gap between business needs and service execution.

KEY RESPONSIBILITIES:

- Engage with client teams to understand business and technical requirements.
- Develop and propose innovative solutions that align with the client's operational needs, focusing on networking, server technology, supply chain, procurement, and business intelligence.
- Work closely with internal teams, including sales, operations, and service delivery managers, to design and implement solutions that are deliverable.
- Lead the SOW process by creating clear, structured documentation that defines deliverables, SLAs, and KPIs for the client.
- Support the sales team in designing and presenting tailored solutions, ensuring alignment with the client's business cycles, budgetary processes, and procurement strategies.
- Facilitate seamless handovers of solutions from presales to operational teams, ensuring execution from day one.
- Contribute to large-scale projects involving cloud hardware placement, network engineering, and physical global delivery.
- Engage in customer meetings (70%) and internal strategy meetings (30%) to drive project success.
- Maintain strong relationships with client stakeholders while ensuring EOS IT Solutions can meet expectations and performance standards.

ESSENTIAL CRITERIA:
The Presales Solutions Architect will have a strong technical background and experience in solution design, particularly in large-scale IT infrastructure, networking, and supply chain solutions. The ideal candidate will have:

- Demonstrate strong understanding of some or all of the following technologies: Software defined architecture (SD-WAN, SD-LAN), Data centre technologies (ACI, VMware, VDI, etc.), Security solutions (NGFW, ZTN, SASE), and knowledge of Cloud solutions (AWS, AZURE, GCP, etc.)
- Familiarity with major networking vendors, e.g., Cisco, Juniper, Arista, HPE-Aruba, Palo Alto Networks, etc.
- Adept at using initiative, discretion, and judgment to apply technical solutions to complex sales opportunities.
- Ability to translate design requirements into BOMs and partner with procurement to generate quotes.
- Experience of customer interactions with technical staff.
- Knowledge of sales cycle.
- Impactful verbal and written communication and good presentation skills.
- Great relationship-building skills, tenacity, resilience.
- Ability to work independently and remotely as well as with your team to accomplish objectives.
- Good understanding of the market space and offerings.
- Previous experience working for a VAR is ideal.

CULTURE FIT:
The client operates in a fast-paced, high-achievement environment where precision, direct communication, and technical excellence are key. The ideal candidate will be intelligent, confident, self-assured, and comfortable working in a culture where decisions are data-driven and expectations are high. The ability to handle complexity, work under pressure, and deliver results in a structured environment is essential.

WORK LOCATION:

- 3 days per week in Dublin
- 2 days per week in Banbridge (flexible)

EOS IT Solutions is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, age, religion, race, national origin, sexual orientation, disability, marital status, or other non-merit factors.

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