Urgent Search: Pharmacy Assistant

1 week ago


Cork, Ireland Chemist Warehouse Full time

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Employment Type: Fixed/Maximum Term Full Time
POSITION SUMMARY In this position you will:
Advise customers on health and beauty (grooming) requirements
Accurately and competently operate the POS system including the processing of sales transactions and general store operations/merchandising
Ensure the pharmacy (and pharmacy merchandise) is kept in a clean, tidy and safe manner.
Perform your allocated tasks under the close supervision of the Retail Manager/Pharmacist in Charge.
KEY DUTIES & RESPONSIBILITIES Your typical duties and tasks will be to:
Provide quality customer service when on the shop floor, by ensuring customers receive prompt and quality information
Communicate effectively with a diverse range of people, including patients and pharmacy staff
Greet all customers in store in a friendly and welcoming manner
To sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products
To anticipate customers’ needs when recommending and/or advising on additional products that compliment the products and services requested by the customer
To manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing
Minimise instances of shoplifting
Attend to telephone enquiries
To create and maintain effective relationships with patients, customers and pharmacy staff
Report discrepancies and problems and escalate customer complaints to your supervisor or manager.
Convey image appropriate to the pharmacy and conduct yourself in a professional manner at all time
Present and conduct yourself in a professional manner at all times, in line with our Code of Conduct
Always keep customer and employee information private and strictly confidential
Be responsible for the quality of your own work
As and when required, assist other team members with tasks
Attend staff meetings and in store training as and when required
Report security risks and thefts to management and/or security guards when applicable
Take all reasonable care for your own and others safety and wellbeing while at work
Make sure you know and comply with all safety instructions and operating procedures
Follow all reasonable instructions provided by your Supervisor and/or manager
Perform any other reasonable duties as requested by your Supervisor and/or manager

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