Technical Account Manager

3 weeks ago

Dublin, Dublin City, Ireland Amazon Full time
Technical Account Manager, Strategic Industries - (Media & Entertainment)

Job ID: 2882189 | Amazon EU SARL, Irish Branch

At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more.

The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.

As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and active support to achieve AWS certifications.

This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals. This role is in the Media & Entertainment vertical.

We're looking for someone who ideally has experience in the Media & Entertainment domain to help our customers achieve operational excellence on AWS at scale. You'll provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of AWS.

The TAM is the centrepiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

1. Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning.
2. Utilize technical skills to solve difficult support issues and technical challenges.
3. Understand operational parameters and troubleshooting process for customer issues and escalations.
4. Advocate for customer needs to overcome adoption blockers and drive new feature development.
5. Improve customer capabilities by running workshops, operations and architecture reviews.
6. Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.
7. Work with customers across all levels from developers through to C-Suite executives.
8. Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers.

BASIC QUALIFICATIONS

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
- Experience in technical engineering.
- Bachelor's degree.

PREFERRED QUALIFICATIONS

- Experience with AWS services or other cloud offerings.
- Experience in internal enterprise or external customer-facing environment as a technical lead.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

#J-18808-Ljbffr

  • Technical Bid Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Sonas Technical Full time

    Technical Bid Manager Contact Cian Conry Salary: €75,000 - €95,000 Location: IrelandLeinsterDublin Sector: Construction & Civils Contact: Cian Conry Mobile: +353851354902 We're assisting a leading and innovative construction company in Dublin in their search for an experienced Technical Bid Manager . They company in question are an...

  • Technical Account Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Redline Group Ltd Full time

    Are you a Technical Account Manager - Electronics/Semiconductors looking for an exciting new role based in Ireland?This is an excellent opportunity to join one of the world's leading electronic component and semiconductor distribution company. This new opportunity has arisen for a Technical Account Manager, with an excellent understanding and knowledge of...

  • Technical Account Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Redline Group Ltd Full time

    Are you a Technical Account Manager - Electronics/Semiconductors looking for an exciting new role based in Ireland?This is an excellent opportunity to join one of the world's leading electronic component and semiconductor distribution company. This new opportunity has arisen for a Technical Account Manager, with an excellent understanding and knowledge of...

  • Technical Account Manager

    1 week ago

    Dublin, Dublin City, Ireland Redline Group Ltd Full time

    Social network you want to login/join with:Technical Account Manager - Electronics/Semiconductors, DublinLocation: Dublin, IrelandJob Category: Technical Account ManagementEU work permit required: YesJob Reference: SKK1172_1738946981Job Views: 6Posted: 07.02.2025Expiry Date: 24.03.2025Job Description:Are you a Technical Account Manager -...

  • Technical Account Manager

    6 days ago

    Dublin, Dublin City, Ireland Okta, Inc. Full time

    Get to know Okta Okta is The World's Identity Company.We free everyone to safely use any technology—anywhere, on any device or app.Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...

  • Technical Account Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Okta, Inc. Full time

    Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...

  • Technical Account Manager

    4 weeks ago

    Dublin, Dublin City, Ireland dbt Labs, Inc. Full time

    Your role as a Technical Account Manager (TAM) is to help current customers gain the most value from their dbt Cloud deployment, in partnership with the Sales Director and Solutions Architect on the account. To achieve this, you will monitor an existing book of business, lead technical discussions with customers, uncover new data challenges, and showcase how...

  • Technical Account Manager

    2 weeks ago

    Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    Technical Account Manager , ES - Strategic Industries AutoMFGSector: Sales and Business DevelopmentRole: ManagerContract Type: PermanentHours: Full TimeDESCRIPTIONWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS...

  • Technical Account Manager

    4 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless and...

  • Technical Account Manager

    3 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Technical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless and...

  • Technical Account Manager

    1 week ago

    Dublin, Dublin City, Ireland Cubic Telecom Full time

    The CompanyFounded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, commited, and continually seeking new, ideas. That's us, is it yo? At Cubic you will find an environment filled with...

  • Technical Account Manager

    3 days ago

    Dublin, Dublin City, Ireland Engineeringuk Full time

    You will need to login before you can apply for a job.Technical Account Manager, Strategic Industries - (Media & Entertainment)DESCRIPTIONAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big...

  • Technical Account Manager

    6 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Amazon never asks for fees or deposits in any form during recruitment process.Please click here to learn more and safeguard yourself from potential frauds.Technical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit...

  • Technical Account Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Technical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless and...

  • Technical Account Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Redline Group Ltd Full time

    Join a leading electronic component and semiconductor distribution company as a Technical Account Manager, based in Ireland. This is an excellent opportunity to develop your skills in managing customer relationships and driving sales growth.Key ResponsibilitiesManage existing client base of customers across Ireland, requiring travel to customer sitesDevelop...

  • Technical Account Manager

    4 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Technical Account Manager (Finland), Enterprise Support - EMEA Startups Job ID: | AWS EMEA SARL (Finland Branch) At Amazon, our vision is to be earth's most customer-centric company.In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure...

  • Technical Account Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Technical Account Manager, Strategic Industries - (Media & Entertainment)Job ID: 2882189 | Amazon EU SARL, Irish BranchAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics,...

  • Technical Account Manager

    1 week ago

    Dublin, Dublin City, Ireland Amazon Full time

    Amazon never asks for fees or deposits in any form during recruitment process. Please click here to learn more and safeguard yourself from potential frauds.Technical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative...

  • Technical Account Manager

    1 week ago

    Dublin, Dublin City, Ireland Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering...

  • Technical Account Manager

    1 week ago

    Dublin, Dublin City, Ireland The One Group Full time

    Job Title: Account Manager - IrelandWe have an exciting opportunity for an experienced Account Manager to join our team, supporting customers across Ireland and driving increased revenue and sales growth.As an Account Manager, you will be responsible for building and maintaining solid customer relationships while driving sales profitability. The ideal...