Customer Enablement Services Consultant
6 hours ago
Customer Enablement Services Consultant (Italian Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. Customer Interaction Centre: As market leader in enterprise application software, SAP helps companies of all sizes & industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people & organizations to work together more efficiently & use business insight more effectively to stay ahead of the competition. SAP applications & services enable customers to operate profitably, adapt continuously & grow sustainably. What we do: In the CIC, you will find yourself in a friendly multinational & multicultural learning environment, on a team who supports each other. Our core team primarily supports customers through a selection of support channels, offering 24*7 support in a follow the sun approach with our additional global department locations: Brazil, China, India and the Philippines. We assist in the prioritisation of customer's technical cases by analysing the effect on their business from a commercial perspective. WHAT You Will Do: Provide high-quality customer interactions through the processing of inbound customer calls, emails, chats & webforms. Analyse customer's non-technical queries, researching possible solutions & providing solid answers easily understood by the customer. Evaluate, from a commercial perspective, how the customer's technical issue affects their daily business processes through gathering comprehensive business impact information. Assist & educate customers in navigating support pages, educating them on how to use software download & license key functions Collaborate with colleagues across SAP teams, engaging with appropriate stakeholders ensuring all customer cases are resolved effectively & in a timely manner. What we look for in you: Commitment to provide excellent customer service. Passionate & dedicated team player. Strong time management, prioritization & multi-tasking capabilities; utilising available time efficiently to achieve effective & efficient results. Enjoys & thrives on performing multiple tasks & responsibilities at once. Shift flexibility, weekend work (approx. 1 day per quarter) & Bank Holidays (compensated with additional payment). Education & Qualifications: Bachelor's/Master's degree preferred. Fluency in Italian and English with excellent communication skills. WHAT You get from us @ ManpowerGroup Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry. We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us. If you are interested in working with ManpowerGroup onsite at SAP, please apply For more information about this role kindly contact Aminat Ibrahim on Skills: Customer Service Italian Microsoft Office
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Customer Enablement Services Consultant
3 weeks ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (German Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Enablement Services Consultant
4 weeks ago
Galway, Ireland Manpower Full timeCustomer Enablement Services Consultant (French Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP! This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role...
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Customer Service Administrator
2 weeks ago
Galway, Ireland PE Global Full timeCustomer Service Administrator 6 Month Contract: This role is a fixed term contract role based in Newbridge. The successful candidate will have previous relevant experience. If appointed you will report to the site Customer Service Manager. Your role will be to deliver exceptional customer service in accordance with the company's best practices, policies,...
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Customer Service Administrator
3 days ago
Galway, Ireland PE Global Full timeCustomer Service Administrator 6 Month Contract: This role is a fixed term contract role based in Newbridge. The successful candidate will have previous relevant experience. If appointed you will report to the site Customer Service Manager. Your role will be to deliver exceptional customer service in accordance with the company's best practices, policies,...
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Business Processes Associate Consultant
1 week ago
Galway, Ireland SAP SE Full timeAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
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Immediate Start: Financial Consultant
2 weeks ago
Galway, Ireland Cornmarket Group Financial Services Ltd. Full timeWho We Are At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond. Role Purpose We are...
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Customer Service Manager
20 hours ago
Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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Customer Service Administrator
3 weeks ago
Galway, Ireland FRS Recruitment Full timeCustomer Service Administrator-Galway City Salary: 30,000 Full-time- Permanent Contract- Office Based You will need to be available to work every second Saturday. I am seeking a dedicated and customer-focused Online Customer Service Administrator to join my client based in Galway City. The ideal candidate will ensure that all customer inquiries and...
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Customer Service Representative
20 hours ago
Galway, Ireland Collins McNicholas Full timeCustomer Service Representative required with 3 plus years experience in customer service and sales.Experience in Med Tech would be an advantage and a background dealing with corporate clients. Co Galway. The successful applicant will provide an excellent service to key account holders providing extensive contract knowledge, account information, sales...
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Customer Service Agent
3 weeks ago
Galway, Ireland Thorntons Recycling Full timeCustomer Service Agent at The City Bin Company. The primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. Responsibilities include Delivering the highest levels of...
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Customer Service Agent
2 hours ago
Galway, Ireland Thorntons Recycling Full timeCustomer Service Agent at The City Bin Company. The primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. Responsibilities include Delivering the highest levels of...
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Galway, Ireland SAP SE Full timePremium Hub - CoE: Business Processes Senior Consultant - Integrations At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is...
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Customer Service Advisor
3 weeks ago
Galway, Ireland Total Talent Solutions Full timeExcellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Galway City. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer. Tasks and Responsibilities for the Insurance Customer Service Advisor: Tasked with fostering new business growth across...
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Customer Services Agent
3 weeks ago
Galway, Ireland The City Bin Co. Full timeThe primary function of this role is to handle all customer queries that come into the customer care centre ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments. This role is based in Oranmore, Co. Galway. Responsibilities include Delivering the highest levels of care...
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Customer Service Administrator
2 weeks ago
Galway, Ireland Cregg Recruitment Full timeCustomer Service Administrator - Galway My Client, A market leader who offers companies a one-stop solution for a vast range of packaging requirements is currently seeking a Customer Service Administrator to join a busy team based in Galway. The CSA will report to the Commercial Manager and play a central role in the continuing development of our business....
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Customer Service
19 hours ago
Galway, Ireland Topform Full timeWe are looking to recruit a Customer Service & Sales Representative who will manage the sales and customer service experience for a base of customers within Ireland. The successful candidate will report to the Sales Manager Ireland and will be responsible for maintaining existing customer relationships and developing sales. This role is office based 8.30 to...
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Fragrance Sales Consultant
1 week ago
Galway, Ireland Aspects Beauty Company Full time- Careers, Consultant, Ireland, Store Based Primary Objectives and Main Role Fragrance Sales Consultant Are you passionate about fragrance?…….Look no further! We are looking for an engaging and passionate Part-time Fragrance Sales Consultant to work in Boots, Galway. As a Fragrance City Consultant, you will contribute to the overall success of the...
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Galway, Ireland Cpl Resources Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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▷ (15h Left) Customer Service Manager
6 days ago
Galway, Ireland Cpl Healthcare Full timeCUSTOMER SERVICE MANAGER My client, an innovative online retail company dedicated to delivering exceptional customer experiences that drive loyalty and satisfaction, is looking to hire a highly motivated and experienced Customer Service Manager to lead our team of customer service agents, refine our processes, and enhance our customer communication...
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Change Management Consultant
2 weeks ago
Galway, Ireland Collins McNicholas Recruitment Full timeChange Management Consultant. Galway. Hybrid / Remote. Contract. Our client is seeking a dynamic and experienced Change Management Consultant to collaborate closely with their Organizational Development (OD) lead in establishing and enhancing their change management methodology and tools. This role will be pivotal in driving change initiatives, setting up a...
