Front Office Manager
2 weeks ago
What You'll Do:
- Ensure the smooth daily operations of the reception, security and accommodation departments.
- Ensure top levels of guest service and interaction.
- Ensure all company standards and procedures are complied with.
- Conduct regular walkrounds, reporting any faulty equipment / assets, and ensuring a safe and clean environment for all guests and employees.
What You'll Bring:
- Minimum of two years' experience as Front Office Supervisor / Manager / Duty Manager / Accommodation Supervisor in a large 3/4 star hotel.
- Excellent guest service manner and skills.
- Keen organisational skills with the ability to prioritise and multi-task efficiently.
- Excellent problem-solving and decision-making skills.
- Strong communicator with fluent written and verbal English.
- Positive leadership style.
- Good H&S / Fire / Emergency protocol knowledge.
- Good IT literacy.
Parking is provided with this role. Send in your CV today to find out more
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