Aftersales Advisor
2 days ago
Gowan Home, a leading distributor of products and services to the kitchen, electrical and building materials industries in Ireland are seeking to recruit an Aftersales Advisor for their busy operation in Citywest. We distribute a number of exclusive premium brands including De Dietrich, Elica, Franke, KitchenAid, Ninja, Shark, Whirlpool , Bertazzoni, TCL and NordMende. This role will report to the Customer Experience Manager. Working as a member of a busy team, this role carries the following responsibilities: Key Responsibilities: Interact daily with consumers/retailers on the phone and on email regarding their aftersales query. Log service calls from the consumer/retailer within 24 hours. Ensure extensive troubleshooting is carried out during the service call logging process. Offer technical assistance when required to consumers/retailers. Liaise with 3rd party suppliers for updates on spare parts for service calls. Updating service calls with the latest information to hand. Working very closely with our team of engineers and building a strong working relationship. Follow up on service calls with engineers and update findings/actions directly with consumers/retailers. Weekly review of open engineer reports and taking necessary actions. Compile ad-hoc service reports when required. Proactively keep consumers/retailers informed of the status of their service call. Input data accurately on the in-house (HQ & Intact IQ) systems. Process returns/credit requests from retailers. Respond to all queries quickly, effectively, and professionally. Key Attributes: Customer service experience essential. Strong communication skills, both verbal and written. Previous experience in an Aftersales environment would be an advantage. Previous knowledge of kitchen and/or electrical appliance industry a distinct advantage. Excellent attention to detail. Complete ownership of tasks from beginning to end. Work on own initiative. Ability to work under pressure and meet tight deadlines. Flexible and reliable. Highly IT proficient. Skills: Customer Service Aftersales Communication (Verbal And Written) Benefits: Staff Discounts Pension Fund Group Life Assurance
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Apprentice Aftersales Advisor
3 weeks ago
Dublin, Ireland Porsche Centre South Dublin Full timeApprentice Aftersales Advisor - Porsche Centre South Dublin Due to continued growth within the group, we are currently recruiting for an Apprentice or Trainee Aftersales Advisor to work in our modern Porsche Centre South Dublin showroom. Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees...
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Apprentice Aftersales Advisor
1 week ago
Dublin, Ireland Porsche Centre South Dublin Full timeApprentice Aftersales Advisor - Porsche Centre South Dublin Due to continued growth within the group, we are currently recruiting for an Apprentice or Trainee Aftersales Advisor to work in our modern Porsche Centre South Dublin showroom. Joe Duffy Group is Irelands leading motor retailer representing 13 brands across 24 locations with a team of 650 employees...
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Aftersales Booking Advisor
2 days ago
Dublin, Ireland Celtic Careers Full timeAftersales Booking Advisor Admin / Secretarial / Office Support Administration Dublin Permanent / Full Time 2/12/ South Dublin Location Excellent Salary and Benefits Hours, ranging between 8.00am to 6.00pm, Monday to Saturday Position: Aftersales Booking Advisor Main duties and responsibilities include: Handle inbound and outbound calls from customers...
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Aftersales Booking Advisor
1 week ago
Dublin, Ireland MSL Motor Group Full timeMSL Motor Group, a family-owned business since 1959, is dedicated to our employees' growth through exceptional training and development programs. We take immense pride in the talented team we have established and continue to expand. At MSL Motor Group, we offer not just a job but a long-term career. Our team of over 250 employees thrives in a positive...
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(Apply in 3 Minutes) Aftersales Advisor
3 weeks ago
Dublin Pike, Ireland Gowan Home Full timeGowan Home , a leading distributor of products and services to the kitchen, electrical and building materials industries in Ireland are seeking to recruit an Aftersales Advisor for their busy operation in Citywest. We distribute a number of exclusive premium brands including De Dietrich, Elica, Franke, KitchenAid, Ninja, Shark, Whirlpool, Bertazzoni, TCL...
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Service Advisor
4 weeks ago
Dublin, Ireland Fort Motors Limited Full timeFort Motors Ltd are looking to recruit a Service Advisor for our busy Aftersales Department here on Cromwellsfort Road, Walkinstown, Dublin 12. We have been serving Dublin 12 and surrounding areas since 1959. We are the new Fiat & Jeep dealers for South Dublin and long-standing Ford Authorised repairer. Requirements: Previous experience in a Service Advisor...
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Service Advisor
1 week ago
Dublin, Ireland Fort Motors Limited Full timeFort Motors Ltd are looking to recruit a Service Advisor for our busy Aftersales Department here on Cromwellsfort Road, Walkinstown, Dublin 12. We have been serving Dublin 12 and surrounding areas since 1959. We are the new Fiat & Jeep dealers for South Dublin and long-standing Ford Authorised repairer. Requirements: Previous experience in a Service Advisor...
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Service Advisor
1 week ago
Dublin, Ireland Hutton and Meade Full timeHutton & Meade Ltd are a main Hyundai Dealer in Dublin 15. We maintain & repair all makes and models of vehicles. We are a top 3 Hyundai dealer and pride ourselves on an excellent customer experience We currently have an opening for a service advisor to join our busy Aftersales team. Key Responsibilities: To action service telephone and walk-in enquiries on...
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Service Advisor
1 week ago
Dublin, Ireland Hutton and Meade Full timeHutton & Meade Ltd are a main Hyundai Dealer in Dublin 15. We maintain & repair all makes and models of vehicles. We are a top 3 Hyundai dealer and pride ourselves on an excellent customer experience We currently have an opening for a service advisor to join our busy Aftersales team. Key Responsibilities: To action service telephone and walk-in enquiries on...
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Senior Service Advisor
1 week ago
Dublin, Ireland Bright Motor Group Full timeAbout Us: Bright Motor Group was founded in 1982 and is now one of Irelands leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, CUPRA, Volkswagen Commercial, Citroen, Suzuki, Peugeot, Opel and DS Automobiles in the Dublin area. With 8 showrooms situated at Airside near Swords, a further 4 at Navan Road...
