Technical Support Professional

4 days ago


Galway, Galway, Ireland Cpl Resources - Galway Full time
Key Responsibilities:
  1. Provide first-level support in troubleshooting customer complaints across the designated product range.
  2. Receive inbound customer calls and email communications, and address them in a professional and friendly manner.
  3. Document complaints and inquiries using the appropriate guidelines and procedures.
  4. Communicate complaint investigation conclusions to customers through written reports and phone conversations.
  5. Review, prioritise, and manage group mailboxes to ensure all inquiries and complaints are actioned as per procedures.


  • Galway, Galway, Ireland Medtronic Vascular Galway UC Full time

    Join Our Team at Medtronic Vascular Galway UCWe are a global leader in medical technology, dedicated to alleviating pain, restoring health, and extending life. Our mission is to search out and find solutions to the most challenging health problems facing humanity.In this role as Technical Support Professional, you will be part of a dynamic team that shares a...


  • Galway, Galway, Ireland Medtronic Vascular Galway UC Full time

    About the RoleThis role provides an opportunity to work in a dynamic and innovative environment, collaborating with cross-functional teams to drive business results. As a Technical Support Professional, you will be responsible for providing technical expertise to ensure smooth operations and high-quality products.Key ResponsibilitiesProviding technical...


  • Galway, Galway, Ireland Prevos Solutions Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Engineer to join our team at Prevos Solutions. As a Senior IT Support Engineer, you will play a key role in resolving complex IT challenges and providing exceptional customer service to our clients.Main Responsibilities: • Troubleshooting and resolving technical issues via support desk requests...


  • Galway, Galway, Ireland SAP SE Full time

    SAP SE is a leading provider of enterprise software solutions that help businesses run better. We are committed to empowering our customers to achieve their goals through innovative technology and expert support.About the JobThis role offers a unique opportunity to join our Global Adoption & Experience team and make a meaningful contribution to our...

  • Technical Support

    3 weeks ago


    Galway, Galway, Ireland Collins McNicholas Full time

    Technical Services Associate - Permanent - Galway - English with German The Technical Support Associate documents complaints and inquiries on product distributed by our client. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and e-mail. Technical support assists the customer by...


  • Galway, Galway, Ireland Tbwa ChiatDay Inc Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support organization, you will provide exceptional technical expertise to our customers, ensuring they receive the best possible experience with our software solutions.As a Technical Support Specialist, you will be responsible for providing...


  • Galway, Galway, Ireland Adecco Ireland Full time

    About the RoleWe are looking for a highly skilled Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing technical support to external customers and ensuring the functionality and reliability of machines.You will work closely with our customers to understand their needs and provide solutions that meet...


  • Galway, Galway, Ireland Collins McNicholas Full time

    Technical Services Associate - 1 year Contract - Galway - English with French The Technical Support Associate documents complaints and inquiries on product distributed by our client. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and e-mail. Technical support assists the customer...


  • Galway, Galway, Ireland Cpl Healthcare Full time

    Technical Support Associate – German – Galway CityOverviewMy client is a multinational medical devices and health care company based in Galway, Ireland, hiring for a German speaking Technical Support Associate. The successful candidate will report to the EME/APAC Technical Support Team Lead in a fast-paced Technical Support division.This role is based in...


  • Galway, Galway, Ireland CPL Full time

    Technical Support Associate – German – Galway CityOverviewMy client is multinational medical devices and health care company based in Galway, Ireland, they are hiring for an German speaking Technical Support Associate. The successful candidate will report to the EME/APAC Technical Support Team Lead in a fast-paced department Technical Support...


  • Galway, Galway, Ireland Tbwa ChiatDay Inc Full time

    Technical Support Specialist (+EU Language)Galway, IrelandAbout UsDiligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better...


  • Galway, Galway, Ireland Collins McNicholas Full time

    Technical Services Associate - 1 year Contract - Galway - English with Finish The Technical Support Associate documents complaints and inquiries on product distributed by our client. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and e-mail. Technical support assists the customer...


  • Galway, Galway, Ireland Arcon Recruitment Services Full time

    Arcon Recruitment Services requires an experienced Technical Support Engineer to assist with various IT-related tasks. The ideal candidate will have a strong background in technical support, network administration, and software deployment.The role involves troubleshooting complex technical issues, providing technical guidance to colleagues, and ensuring...


  • Galway, Galway, Ireland Evernorth Ireland Limited Full time

    Job Description:As a Technical Support Specialist at Evernorth Ireland Limited, you will play a vital role in providing hands-on technical support and leadership to our Contact Center L2 Production Support team. Your primary responsibilities will include monitoring and reviewing incidents reported by business teams in the Cisco Contact Center application...


  • Galway, Galway, Ireland Cpl Healthcare Full time

    At Cpl Healthcare, we are seeking an experienced Administrative Support Professional to join our team in Athenry. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our office and provide exceptional support to our members.The ideal candidate will possess excellent communication skills, both written...


  • Galway, Galway, Ireland Wellington Professional Recruitment Full time

    Bridge Rehabilitation Expertise:We are seeking an experienced Assistant Resident Engineer to join our client's team in the North West area. The successful candidate will be responsible for assisting in the supervision of Bridge Rehabilitation projects, working closely with a dedicated Bridges team to deliver high-quality results.About the Role:The Assistant...


  • Galway, Galway, Ireland PlaceMe Recruitment Full time

    Position Overview:We are looking for a Technical Sales and Application Development Professional to join our team. This role requires a strong understanding of mechanical engineering principles, excellent communication skills, and a proven track record of driving business growth.Main Responsibilities:- Identify and pursue new business opportunities through...

  • Support Professional

    14 hours ago


    Galway, Galway, Ireland Fairways Hotel Full time

    Job OverviewIn this rewarding role as a Support Professional, you will be part of an organization dedicated to enhancing the lives of children and adults with disabilities. Enable Ireland provides comprehensive services to over 13,000 individuals and their families across Ireland.As a member of our team, you will have the opportunity to work in a dynamic...


  • Galway, Galway, Ireland TN Ireland Full time

    About TN Ireland:We are a leading provider of innovative solutions in the Pharmaceutical industry. Our team of experts delivers high-quality services that meet the stringent requirements of our clients.Job Summary:We are seeking an experienced OT Systems Engineer to join our team in County Mayo. The successful candidate will provide technical support and...


  • Galway, Galway, Ireland TN Ireland Full time

    We are looking for a dedicated Engineering Project Support Professional who can provide support in preparing engineering reports and documentation. The ideal candidate will have excellent communication and teamwork abilities.Main Responsibilities:Support in preparing engineering reports and documentationAssist in setting out and surveying construction sites...