Technical Content Specialist

6 days ago

Dublin, Dublin City, Ireland beBeeDocumentation Full time €75,000 - €100,000

Job Summary

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We are seeking an experienced Technical Writer to develop high-quality technical content, including integration guides, onboarding documentation, tutorials, API references, and internal knowledge resources for various customer and user personas.

The ideal candidate will have 7-8 years of experience in technical writing or developer documentation, with a focus on APIs, integration workflows, and B2B/B2C technical products. They will also be skilled at synthesizing highly technical or abstract information into clear, usable documentation for technical and non-technical audiences.

The successful Technical Writer will lead onboarding content strategy, build a refreshed library of clear and actionable onboarding and enablement materials, and serve as a trusted subject-matter expert for both internal and external stakeholders.

Key Responsibilities:

  • Develop high-quality technical content that meets evolving product functionality and customer needs.
  • Collaborate with Product, Engineering, Marketing, Sales Engineering, Implementation, and Support teams to identify content gaps and deliver meaningful materials.
  • Establish scalable workflows, version control practices, and governance standards for consistency and speed.
  • Support product innovation by documenting new product features and services for both technical and non-technical audiences.
  • Drive continuous improvement by proactively auditing, updating, and improving content based on user feedback, data insights, and changing customer needs.

Requirements:

  • 7-8 years of experience in technical writing or developer documentation, with a focus on APIs, integration workflows, and B2B/B2C technical products.
  • Proven ability to synthesize highly technical or abstract information into clear, usable documentation for technical and non-technical audiences.
  • Demonstrated experience developing product documentation and onboarding materials tailored to diverse personas; developers, solution architects, partners, and business users.
  • Strong technical foundation, ideally with a background in computer science, engineering, or a related technical field.
  • Familiarity with REST APIs, authentication protocols (OAuth2, public/private key), and API-driven ecosystems.
  • Excellent written and verbal communication skills, with exceptional attention to detail and clarity.
  • Hands-on experience with Markdown, docs-as-code, version control (Git), and tools such as Swagger/OpenAPI and Postman.

About This Role

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