Technical Systems Coordinator

2 weeks ago


Dublin, Dublin City, Ireland beBeeTechnician Full time €55,000 - €75,000
Job Overview

Audio entertainment and services are leading a new era by delivering the most compelling subscription and ad-supported audio experience for listeners.

Our agile group of 24x7 responders, prepared to handle Technical Incident Management and provide Operational Support for the entire Technology Org, is seeking skilled professionals to join their team.

Key Responsibilities
  • Monitor and triage technical incidents with attention to detail and analytical skills
  • Provide operational support for Consumer Brands by leveraging knowledge and expertise
  • Collaborate with Subject Matter Experts across the Organization for Continuous Improvement Opportunities
Requirements and General Skills
  • Associate Degree or equivalent experience in computer systems management and monitoring is required
  • 2 years of experience working in a multi-shift environment with exposure to incident management processes
  • Practical hands-on experience with trouble ticket systems, network monitoring tools, and familiarity with incident management processes are essential
  • Excellent interpersonal and communication skills enable effective collaboration and issue resolution

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