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Front Desk Operations Supervisor

2 weeks ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time
Job Summary:

We are seeking a skilled and experienced Front Desk Operations Supervisor to join our team. As the front face of our establishment, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the reception area, and ensuring that all guests receive a warm and welcoming experience.


Key Responsibilities:
  • To supervise and manage the front desk staff in the absence of the Front Office Manager
  • To ensure that all guest interactions are handled efficiently and effectively
  • To maintain accurate records of guest stays, including check-in and check-out times, room assignments, and any special requests or issues
  • To communicate with other departments, such as Housekeeping and Maintenance, to resolve any issues or concerns
  • To participate in ongoing training and development to improve skills and knowledge

Requirements:
  • A minimum of 2 years' experience in a similar role, preferably in a hotel or hospitality setting
  • Knowledge of OTA Extranets is advantageous
  • Working knowledge of Hotsoft System preferred

What We Offer:
  • A competitive salary based on skills and experience
  • Free parking
  • Other benefits to be discussed at interview stage

How to Apply:

If you are interested in this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience and qualifications.