Senior Technical Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBeeProductSupportEngineer Full time €60,000 - €80,000
Job Description

About the Role:

We are seeking a seasoned technical professional to fill the Commercial Product Support Engineer position. This individual will lead investigations, manage and communicate progress to cross-functional teams, and provide technical support and maintenance to medical device instrumentation.

The ideal candidate will possess strong manufacturing, mechanical/electromechanical/automation design skillset and be able to troubleshoot and root cause investigation with medical device instrumentation.

Responsibilities:

  • Investigate technical escalations and complaints from customers.
  • Provide technical support and maintenance to medical device instrumentation.
  • Collaborate with Field Service at customer sites to investigate and resolve technical escalations.

Requirements:

To succeed in this role, candidates should have:

  • Bachelor's degree in an Engineering discipline (Mechanical, System, Electrical, Biomedical Engineering or Software).
  • At least three years of experience in a field-related role.
  • A proven track record of leading investigations, managing, and communicating progress to cross-functional teams.
  • Hands-on experience with medical device instrumentation and a demonstrated ability in troubleshooting and root cause investigation.

What We Offer:

Our company offers a dynamic work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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