Hospitality Coordinator
5 days ago
This F&B Operations Assistant position is ideal for someone who enjoys working in a fast-paced environment and providing exceptional customer service.
Responsibilities- Assist with Inventory Management: Support stock control, order supplies, and maintain relationships with vendors.
- Manage Reservations: Handle guest inquiries, confirm bookings, and ensure seamless check-in/check-out processes.
- Coordinate Events: Assist in planning and executing special events, including weddings, conferences, and private dining experiences.
- Maintain Accurate Records: Keep up-to-date records of guest interactions, room assignments, and other relevant information.
- Foster Excellent Communication: Liaise with guests, service staff, and management to ensure a smooth and enjoyable experience.
- Education: Diploma or degree in Hospitality Management, Business Administration, or a related field preferred.
- Experience: Minimum 2 years in an administrative or front-of-house role within the hospitality industry.
- Skills & Competencies:
- Strong organisational and multitasking abilities
- Excellent customer service and communication skills
- Proficiency in Microsoft Office and hospitality software
- Attention to detail and problem-solving skills
- Ability to work in a fast-paced environment
We are a luxury hotel and restaurant group dedicated to delivering exceptional guest experiences. Our properties offer unparalleled comfort and service.
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