Customer Success Advocate
4 days ago
We are looking for a Customer Success Advocate to join our team at Datadog. In this role, you will be responsible for delivering exceptional customer experiences by providing expert technical support to our Premier Customers.
Your Responsibilities:- Respond to client requests in English and Portuguese while educating our clients on the use of our platform.
- Develop strong relationships with our Premier Customers, understanding their unique environments and requirements.
- Analyze and reproduce complex issues affecting our customers' systems.
- Create high-quality documentation and knowledge-based articles to support our customers.
- Drive product conversations based on customer feedback and needs.
- Participate in regular health check meetings with Premier Customers.
- Experience in multi-channel technical support at a SaaS company (2+ years of related experience).
- Tinkerer with some programming experience and basic knowledge of Linux.
- Self-motivated, detail-attentive, and eager to continuously learn and grow.
- Critical thinker who prioritizes customer needs and approaches challenges with empathy.
- Decision maker who knows when to escalate decisions and collaborate with others.
- Previous experience in Premium/Enterprise technical support.
- Strong knowledge of current infrastructure and monitoring solutions and technologies.
- Fluent in written and spoken English and Portuguese.
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Customer Success Advocate
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAt TN Ireland, we are seeking a Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.The ideal candidate will have 2+ years of experience providing...
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Customer Success Advocate
6 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe are seeking a Customer Success Advocate to join our team. In this role, you will be responsible for providing exceptional customer support and working closely with internal stakeholders to ensure seamless execution of customer-facing initiatives.**Key Responsibilities**Work closely with internal stakeholders to understand customer needs and develop...
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Customer Success Advocate
5 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Success Advocate
8 hours ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Success Advocate
2 days ago
Dublin, Dublin City, Ireland Servicenow Full timeCareer OpportunityWe are seeking an experienced Customer Success Advocate to join our team.In this role, you will:Develop and execute customized customer success plans to drive long-term relationships.Collaborate with internal stakeholders to identify and address customer needs.Analyze customer data to inform business decisions and drive revenue...
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Customer Success Advocate
4 days ago
Dublin, Dublin City, Ireland Servicenow Full timeJob OverviewWe are seeking a skilled Customer Success Advocate to join our team. As a key member of our customer success organization, you will be responsible for overseeing a portfolio of customers and providing them with the support they need to achieve their business outcomes.Our ideal candidate has experience in providing customer professional services...
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Customer Success Advocate
5 days ago
Dublin, Dublin City, Ireland September Consulting Ltd Full timeKey ResponsibilitiesAs a Customer Success Advocate at September Consulting Ltd., you will be responsible for delivering exceptional customer support experiences by troubleshooting, diagnosing, and resolving complex technical cases. You will work closely with clients through various channels, including web, chat, email, case updates, and direct phone calls,...
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Customer Success Advocate
5 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWe are looking for a Customer Success Advocate to join our dynamic team! In this role, you will be responsible for delivering exceptional customer experiences through proactive outreach, continuous relationship building, and swift issue resolution.You will work closely with our partner network to understand their challenges, preferences, and goals, and...
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Customer Success Advocate Role
5 days ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeAbout the OpportunityAt UnitedHealth Group, we're seeking an experienced Customer Success Advocate to join our Analytics Software engineering product team. This is a highly collaborative, customer-facing position where you'll deeply understand our platform, build tailored value propositions, and drive adoption.This role involves masterful communication and...
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Client Success Advocate
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeTN Ireland is looking for a skilled Client Success Advocate to join our team. As a client success advocate, you'll be responsible for ensuring our clients' success and driving revenue growth.About the Role:You'll work closely with our clients to understand their needs and develop customized solutions.Develop and implement full sales cycle strategies for...
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Customer Advocate
4 hours ago
Dublin, Dublin City, Ireland Tapestry Venture Capital, LLC Full timeJob Title: Customer AdvocateTapestry Venture Capital, LLC is seeking a talented Customer Advocate to join our dynamic team.The ideal candidate will have a strong background in customer service and a passion for delivering exceptional results.Fostering strong relationships with customers is essential to our business success.Responsibilities:Serving as a...
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Customer Advocate
4 weeks ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Customer Advocate
2 days ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Customer Success Advocate
18 hours ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAbout the Job:We are seeking a skilled Hungarian Community Support Specialist to join our team at Covalen. As a key member of our community operations team, you will play a vital role in supporting our clients' communities and ensuring they receive the highest level of service.Your Key Responsibilities:Assist our client's community and help resolve inquiries...
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Customer Success Advocate
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the RoleThis is an exciting opportunity to join our team in Ireland as an Account Success Manager. In this role, you will be responsible for driving press performance, improving customer satisfaction, and ensuring customer success.
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Customer Success Advocate
3 days ago
Dublin, Dublin City, Ireland Servicenow Full timeWhat We DoAt ServiceNow, our mission is to make the world work for everyone. As a key member of our team, you will play a vital role in helping our customers achieve their business goals and maximize the value from their ServiceNow investments.We are seeking an experienced Customer Success Manager to oversee a portfolio of customers and provide prescriptive...
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Personal Growth Advocate
4 days ago
Dublin, Dublin City, Ireland Ignite Your Success Full timeIgnite TransformationAs a Personal Growth Advocate, you'll be at the forefront of igniting transformation in individuals worldwide. With a focus on leadership development and personal growth, you'll have the opportunity to make a real impact and see the results firsthand. Our team is passionate about empowering others, and we're looking for dedicated...
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Customer Success Advocate
5 days ago
Dublin, Dublin City, Ireland Strike Digital LTD Full timeKey Responsibilities:The successful Email Marketing Account Manager will be responsible for managing multiple client accounts on Klaviyo (or similar platforms), creating and implementing customized customer success plans, and reporting on the impact of these plans.You will work closely with our ads management team to identify account expansion opportunities...
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Customer Success Advocate
5 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeAbout the Role:We are seeking an experienced Growth Account Executive to join our team in EMEA. As a key member of our sales team, you will be responsible for identifying new business opportunities, building strong relationships with key customers, and driving revenue growth.The ideal candidate will have a proven track record of success in sales, excellent...
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Remote Customer Advocate
5 days ago
Dublin, Dublin City, Ireland Boundlessfellows Full timeWe are looking for a passionate and results-driven Remote Customer Advocate to join our team at Boundlessfellows. In this role, you will be responsible for delivering exceptional customer experiences through proactive support and coaching.The successful candidate will have a solid understanding of software applications, excellent communication skills, and...