Customer Advocate

Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

Job Description\We are looking for a highly skilled and motivated individual to join our User Operations team as a Technical Customer Advocate.\Your primary responsibility will be to interact directly with our customers through support tickets and Slack messages, resolving their complex problems and providing ownership and education on the use of our...

Role OverviewThe Customer Success Advocate will be responsible for providing exceptional support to internal stakeholders, handling requests from various communication channels, and managing customer complaints.You will need to possess excellent verbal and written communication skills, be able to work collaboratively within a team, and have prior experience...

About This OpportunityThis is an exciting opportunity to join our Customer Excellence Group as a Customer Success Guide. As a member of this team, you will drive customer success and platform adoption across EMEA, serving as the trusted point of contact for our customers.ResponsibilitiesServe as a customer advocate, onboarding customers and helping them...

Job DescriptionWe seek a skilled Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. As a trusted advisor, you will drive effective change by representing the voice of the customer and acting as the connective tissue between our Customer and Product teams.Key Responsibilities:Handle a high volume of inbound requests by phone, chat,...

Tbwa Chiat/Day Inc is looking for a Customer Experience Advocate to join its team. In this role, you will provide technical support and consultation to customers and internal colleagues, troubleshoot and diagnose technical issues, and ensure customer satisfaction.The ideal candidate will have two years plus of technical support experience in automation or a...

About MegaportMegaport is a global leader in Network as a Service (NaaS), revolutionising the way businesses connect to the cloud. We partner with top technology companies like Amazon, Microsoft, Google, IBM, Oracle, and NYSE to deliver innovative solutions. Our lean team of over 300 members worldwide operates from Brisbane, Australia, while employees are...

The Opportunity: Shutterstock is a global technology company that powers one of the world's largest marketplaces for high quality photos, illustrations, videos and music utilized by corporations, creative agencies, media and entertainment production companies, and news agencies of all sizes. Our goal is to help the world experience images, footage, and...

Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

Claims Advocate  Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate  This is a hybrid role with the flexibility to work both virtually and from our Dublin office.  Aon is in the...

We're seeking a Client Success Advocate to play a critical role in driving growth and retention through exceptional customer experiences. The ideal candidate will possess strong communication skills, business acumen, and a passion for delivering value to customers.About the RoleWork closely with customers to understand their needs and develop tailored...

Job DescriptionAs an AWS Technical Advocate, you will be working closely with customers to understand their technical challenges and develop creative solutions using AWS services. You will also collaborate with internal teams to drive the adoption of new technologies and best practices within the company.Responsibilities:Act as a subject matter expert for...

About Our TeamWe're passionate about empowering organizations to find smarter, faster, and better ways to work. Our team is dedicated to delivering exceptional customer experiences through our intelligent cloud-based platform.Job ResponsibilitiesAs a Customer Success Guide, you'll be responsible for:Collaborating with customers to understand their business...

About Our ClientOur client provides excellent opportunities for customer service and technology enthusiasts to work with top tech leaders. They offer a great opportunity for experienced professionals to advance their careers while developing strong skills and experience representing one of the biggest brands worldwide.Job DescriptionThis role involves...

About the TeamThis is a customer support role like no other. As an AWS Support Engineer, you will primarily be responsible for solving customer cases through various contact channels, including telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers. Apart from working on a broad...

About Our CompanyAmach is an industry-leading technology company, driven by innovation and headquartered in Dublin with remote teams across the UK and Europe.We specialise in cloud migration, development, digital transformation, and agile software development. Our blended teams of local and nearshore talent are optimised to deliver high-quality solutions.The...

Required Skills and QualificationsFluent Dutch and EnglishExcellent communication skillsSales experience with consumer products and services will be an assetTechnical research skills to troubleshoot customer problemsAdvanced internet research skillsAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is...

About MonographWe empower millions of companies, from enterprises to startups, with a comprehensive suite of products and services. Our support team plays a crucial role in ensuring our users have a seamless experience.

About the TeamWe are a dynamic and multicultural team looking for a highly skilled Community Operations Manager to join us. As a Community Operations Manager, you will play a crucial role in ensuring the smooth operation of our community.Main Responsibilities:Manage and coordinate community operations.Investigate and resolve reported issues.Develop and...

Role SummaryThis role is an exciting opportunity to join our Customer Excellence Group and drive customer success and platform adoption across EMEA. As a Customer Success Guide, you will serve as the trusted point of contact for our customers, helping them unlock the full potential of our products while contributing to strategic growth initiatives.Key...