AWS Technical Advocate

4 days ago


Dublin, Dublin City, Ireland Amazon Full time

Job Description

As an AWS Technical Advocate, you will be working closely with customers to understand their technical challenges and develop creative solutions using AWS services. You will also collaborate with internal teams to drive the adoption of new technologies and best practices within the company.

Responsibilities:

  • Act as a subject matter expert for various AWS services and help customers troubleshoot and resolve technical issues.
  • Develop and deliver training materials, tutorials, and workshops to help customers improve their skills and knowledge of AWS services.
  • Collaborate with cross-functional teams to identify areas for improvement and develop strategies to address these gaps.

Requirements

  • 1+ years of experience in a technical role, such as software development or technical support.
  • Knowledge or experience with AWS services, including EC2, S3, Lambda, and API Gateway.
  • Strong communication and problem-solving skills.

About Us

AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. We operate on a follow-the-sun model and assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.



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