Customer Support Advocate
3 days ago
Megaport is a global leader in Network as a Service (NaaS), revolutionising the way businesses connect to the cloud. We partner with top technology companies like Amazon, Microsoft, Google, IBM, Oracle, and NYSE to deliver innovative solutions. Our lean team of over 300 members worldwide operates from Brisbane, Australia, while employees are spread across North America, Europe, and Asia-Pacific.
We value our team culture, which is collaborative, supportive, and fun. As custodians of our values, we put customers at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic, driving us towards a shared vision.
This role plays a crucial part in supporting Megaport's customer base by addressing technical issues, account inquiries, and general support via phone and web-based platforms. The ideal candidate is comfortable working autonomously, enjoys problem-solving, and has a keen eye for detail. Strong written and verbal communication skills will foster positive customer interactions and relationships.
As an internal advocate, you will work closely with global teams to resolve customer requests efficiently. This includes communicating, troubleshooting, and escalating complex technical problems. You will be exposed to challenges and demands involved in a rapidly expanding global network.
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Customer Advocate
19 hours ago
Dublin, Dublin City, Ireland Space NK Limited Full timeSpace NK Limited is looking for a dedicated and customer-focused Customer Advocate. As a Customer Advocate, you will be responsible for creating an inclusive, welcoming and approachable store environment.About the RoleDelivering exceptional customer advice through outstanding product knowledgeWorking closely with the store team to achieve sales and KPI...
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Customer Advocate
2 weeks ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Customer Success Advocate
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeRole OverviewThe Customer Success Advocate will be responsible for providing exceptional support to internal stakeholders, handling requests from various communication channels, and managing customer complaints.You will need to possess excellent verbal and written communication skills, be able to work collaboratively within a team, and have prior experience...
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Customer Success Advocate
4 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Technical Customer Advocate
4 days ago
Dublin, Dublin City, Ireland Openai Full timeJob Description\We are looking for a highly skilled and motivated individual to join our User Operations team as a Technical Customer Advocate.\Your primary responsibility will be to interact directly with our customers through support tickets and Slack messages, resolving their complex problems and providing ownership and education on the use of our...
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Customer Value Advocate
4 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAbout This OpportunityThis is an exciting opportunity to join our Customer Excellence Group as a Customer Success Guide. As a member of this team, you will drive customer success and platform adoption across EMEA, serving as the trusted point of contact for our customers.ResponsibilitiesServe as a customer advocate, onboarding customers and helping them...
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Customer Success Advocate
20 hours ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAt Cpl Healthcare, we're seeking a Customer Success Advocate to join our team. As a key member of our sales and retention department, you will be responsible for maintaining relationships with customers assigned to you.You will monitor customer activity related to our products or services, providing support through onboarding, implementation, and training...
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Customer Experience Advocate
4 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeTbwa Chiat/Day Inc is looking for a Customer Experience Advocate to join its team. In this role, you will provide technical support and consultation to customers and internal colleagues, troubleshoot and diagnose technical issues, and ensure customer satisfaction.The ideal candidate will have two years plus of technical support experience in automation or a...
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Global Customer Advocate
4 days ago
Dublin, Dublin City, Ireland Themis Solutions Inc. Full timeJob DescriptionWe seek a skilled Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. As a trusted advisor, you will drive effective change by representing the voice of the customer and acting as the connective tissue between our Customer and Product teams.Key Responsibilities:Handle a high volume of inbound requests by phone, chat,...
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Customer Experience Advocate
19 hours ago
Dublin, Dublin City, Ireland PTSB Full timeJob Title: Customer Experience AdvocateAbout the Role:This is a permanent position based in PTSB's Dublin South East branch. As a Branch Customer Experience Champion, you will work collaboratively with your team to support the efficient delivery of business objectives.You will develop your skills through participation in our Collaborative Customer...
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Customer Experience Advocate
2 days ago
Dublin, Dublin City, Ireland Compass Education UK & IE Full time**Job Summary**We're seeking a highly motivated Customer Experience Advocate to join our Support Team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and technical support to our clients.About UsCompass Education UK & IE is a leading provider of School Management Information Systems (MIS) with a strong...
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Sales and Customer Advocate
16 hours ago
Dublin, Dublin City, Ireland Europcar Full timeJob OverviewWe are seeking a skilled Sales and Customer Advocate to join our team at Europcar. As a key member of our team, you will be responsible for delivering exceptional customer experiences while driving sales of our ancillary products.You will work closely with other departments to ensure seamless communication and efficient processing of customer...
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Customer Success Advocate
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeAs a Customer Success Advocate with TN Ireland, you will play a critical role in ensuring our customers receive the best possible support and experience. This is an excellent opportunity to join a dynamic team and contribute to the continued growth and success of our EMEA business.About the Role:You will be responsible for running a busy outbound pipeline of...
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Customer Success Advocate 15h Left
4 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Care Advocate
1 week ago
Dublin, Dublin City, Ireland Shutterstock Ireland Limited Full timeThe Opportunity: Shutterstock is a global technology company that powers one of the world's largest marketplaces for high quality photos, illustrations, videos and music utilized by corporations, creative agencies, media and entertainment production companies, and news agencies of all sizes. Our goal is to help the world experience images, footage, and...
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Claims Advocate
1 week ago
Dublin, Dublin City, Ireland Aon Full timeClaims Advocate Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the...
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Claims Advocate
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAre you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims AdvocateThis is a hybrid role with the flexibility to work both virtually and from our Dublin office.Aon is in the business of better decisionsAt...
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Client Success Advocate
4 days ago
Dublin, Dublin City, Ireland Asana Full timeWe're seeking a Client Success Advocate to play a critical role in driving growth and retention through exceptional customer experiences. The ideal candidate will possess strong communication skills, business acumen, and a passion for delivering value to customers.About the RoleWork closely with customers to understand their needs and develop tailored...
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AWS Technical Advocate
3 days ago
Dublin, Dublin City, Ireland Amazon Full timeAs an AWS Technical Advocate, you will play a key role in driving the adoption of Amazon Web Services (AWS) by working closely with customers, developers, and partners to understand their needs and provide expert guidance. With a strong background in cloud technologies, you will leverage your expertise to identify opportunities for innovation and...
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Technical Cloud Advocate
2 days ago
Dublin, Dublin City, Ireland Amazon Full time**The Ideal Candidate**We are seeking a highly motivated and experienced Technical Cloud Advocate to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, ensuring their cloud infrastructure is running smoothly and efficiently.You will analyze complex technical issues, develop...