Customer Value Advocate
3 days ago
This is an exciting opportunity to join our Customer Excellence Group as a Customer Success Guide. As a member of this team, you will drive customer success and platform adoption across EMEA, serving as the trusted point of contact for our customers.
Responsibilities- Serve as a customer advocate, onboarding customers and helping them achieve measurable outcomes.
- Partner with internal teams and stakeholders to identify opportunities, resolve issues, and differentiate our platform in the marketplace.
- Manage and nurture relationships to align customer needs with business outcomes and ensure ongoing value realization.
- Support customers to attend our workshops on governance, adoption models, internal champions, and platform maturity to accelerate customer success.
- Quickly resolve escalated customer issues by leveraging resources from across the company and maintaining high levels of customer engagement.
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Customer Advocate
2 weeks ago
Dublin, Dublin City, Ireland New Relic, Inc. Full timeCustomer Advocate Customer Advocate Customer Advocate Req ID 9 Location(s) Dublin, Ireland; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity We have an outstanding opportunity for the right individual to join a customer centric, upbeat and highly motivated...
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Customer Success Advocate
3 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Technical Customer Advocate
4 days ago
Dublin, Dublin City, Ireland Openai Full timeJob Description\We are looking for a highly skilled and motivated individual to join our User Operations team as a Technical Customer Advocate.\Your primary responsibility will be to interact directly with our customers through support tickets and Slack messages, resolving their complex problems and providing ownership and education on the use of our...
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Customer Support Advocate
3 days ago
Dublin, Dublin City, Ireland Megaport Full timeAbout MegaportMegaport is a global leader in Network as a Service (NaaS), revolutionising the way businesses connect to the cloud. We partner with top technology companies like Amazon, Microsoft, Google, IBM, Oracle, and NYSE to deliver innovative solutions. Our lean team of over 300 members worldwide operates from Brisbane, Australia, while employees are...
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Global Customer Advocate
4 days ago
Dublin, Dublin City, Ireland Themis Solutions Inc. Full timeJob DescriptionWe seek a skilled Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. As a trusted advisor, you will drive effective change by representing the voice of the customer and acting as the connective tissue between our Customer and Product teams.Key Responsibilities:Handle a high volume of inbound requests by phone, chat,...
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Customer Success Advocate
17 hours ago
Dublin, Dublin City, Ireland TN Ireland Full timeAs a Customer Success Advocate with TN Ireland, you will play a critical role in ensuring our customers receive the best possible support and experience. This is an excellent opportunity to join a dynamic team and contribute to the continued growth and success of our EMEA business.About the Role:You will be responsible for running a busy outbound pipeline of...
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Customer Success Advocate
4 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeRole OverviewThe Customer Success Advocate will be responsible for providing exceptional support to internal stakeholders, handling requests from various communication channels, and managing customer complaints.You will need to possess excellent verbal and written communication skills, be able to work collaboratively within a team, and have prior experience...
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Customer Success Advocate 15h Left
4 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...
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Customer Success Advocate
40 minutes ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAt Cpl Healthcare, we're seeking a Customer Success Advocate to join our team. As a key member of our sales and retention department, you will be responsible for maintaining relationships with customers assigned to you.You will monitor customer activity related to our products or services, providing support through onboarding, implementation, and training...
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Customer Care Advocate
1 week ago
Dublin, Dublin City, Ireland Shutterstock Ireland Limited Full timeThe Opportunity: Shutterstock is a global technology company that powers one of the world's largest marketplaces for high quality photos, illustrations, videos and music utilized by corporations, creative agencies, media and entertainment production companies, and news agencies of all sizes. Our goal is to help the world experience images, footage, and...
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Customer Experience Advocate
3 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeTbwa Chiat/Day Inc is looking for a Customer Experience Advocate to join its team. In this role, you will provide technical support and consultation to customers and internal colleagues, troubleshoot and diagnose technical issues, and ensure customer satisfaction.The ideal candidate will have two years plus of technical support experience in automation or a...
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Customer Experience Advocate
2 days ago
Dublin, Dublin City, Ireland Compass Education UK & IE Full time**Job Summary**We're seeking a highly motivated Customer Experience Advocate to join our Support Team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and technical support to our clients.About UsCompass Education UK & IE is a leading provider of School Management Information Systems (MIS) with a strong...
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Claims Advocate
1 week ago
Dublin, Dublin City, Ireland Aon Full timeClaims Advocate Are you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims Advocate This is a hybrid role with the flexibility to work both virtually and from our Dublin office. Aon is in the...
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Claims Advocate
2 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeAre you an experienced Claims Handler? Have you got experience in dealing with multiple lines of insurance business and advocating on behalf of clients? Aon Ireland is inviting you to apply for the role of Claims AdvocateThis is a hybrid role with the flexibility to work both virtually and from our Dublin office.Aon is in the business of better decisionsAt...
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Client Success Advocate
3 days ago
Dublin, Dublin City, Ireland Asana Full timeWe're seeking a Client Success Advocate to play a critical role in driving growth and retention through exceptional customer experiences. The ideal candidate will possess strong communication skills, business acumen, and a passion for delivering value to customers.About the RoleWork closely with customers to understand their needs and develop tailored...
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Global Customer Advocate
2 days ago
Dublin, Dublin City, Ireland Intercom Full timeAs a Manager of our EMEA High-Touch Customer Success team, you will play a critical role in driving growth by ensuring that our customers achieve their business goals. You will hire and develop a team of world-class Customer Success Managers who deliver unmatched value to our customers and foster long-term partnerships.Your Key ObjectivesDrive revenue growth...
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Customer Experience Advocate
15 hours ago
Dublin, Dublin City, Ireland Brownthomasarnottscareers Part timeAt Brown Thomas Arnotts, we pride ourselves on being a leader in the field of experiential retail, creating enjoyable places where people socialize, discover, learn, and are inspired. We are always looking for talented individuals who share our vision and values, and who can contribute to the success of our business.We are currently seeking a product...
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AWS Technical Advocate
2 days ago
Dublin, Dublin City, Ireland Amazon Full timeAs an AWS Technical Advocate, you will play a key role in driving the adoption of Amazon Web Services (AWS) by working closely with customers, developers, and partners to understand their needs and provide expert guidance. With a strong background in cloud technologies, you will leverage your expertise to identify opportunities for innovation and...
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Homelessness Prevention Advocate
17 hours ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeCpl Healthcare and its partner organisation work together to deliver critical services for individuals facing homelessness in Dublin, Ireland.This role presents an opportunity to work within a multi-disciplinary/multi-agency service, engaging with families to identify their needs, develop tailored support packages, and implement agreed education...
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AWS Customer Advocate
17 hours ago
Dublin, Dublin City, Ireland Amazon Full timeWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face.About the TeamSales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to...