Professional Customer Care Specialist

2 weeks ago


The Municipal District of Carlow, Ireland beBeeCare Full time €28,000 - €35,000
OTC Assistant Job Opportunity

We are seeking a professional and customer-focused individual to join our team as an OTC Assistant. In this role, you will be responsible for delivering high-quality customer care while supporting the safe sale of medicines.

Job Description:

The successful candidate will provide informed and confident advice on the appropriate use of over-the-counter (OTC) and complementary medicines. They will work closely with pharmacists and the wider store team to ensure customers receive the best possible advice and support.

Key Responsibilities:
  • Support the dispensing process and day-to-day store operations
  • Maintain stock levels and ensure accurate date-checking
  • Assist with store merchandising and promotional displays
  • Provide informed advice on the appropriate use of OTC and complementary medicines
  • Work with the pharmacist to educate staff on the safe use of medicines
  • Handle till operations and transactions accurately and efficiently
  • Build and maintain strong relationships with customers and suppliers
Requirements:
  • Experience in community pharmacy is an advantage but not essential
  • Confident communication skills and a genuine passion for customer care
  • Ability to work well under pressure in a busy retail environment
  • Commitment to delivering high-quality service
  • Trustworthy, professional, and aware of the importance of confidentiality
  • Reliable and flexible availability to work evenings and weekends is essential
Benefits:

This is an excellent opportunity to join a dynamic team and develop your skills and experience in a fast-paced retail environment.



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