
Food Server
2 days ago
Job Summary
We are seeking skilled hospitality professionals to join our team as Food Servers.
Key Responsibilities:
- Provide warm welcomes and exceptional customer service to guests in all service areas.
- Ensure a high standard of service is achieved at all times, meeting 4-star expectations.
- Anticipate and meet guest needs, paying attention to detail.
- Have a thorough knowledge of products and services, including opening hours, menus, beverages, and pricing.
- Take accurate orders promptly and have a good understanding of allergen awareness, dietary requirements, and product knowledge.
- Recommend menu items, wine, and beverages to promote sales throughout the hotel.
- Maintain cleanliness and organisation of all service areas, including glassware, tableware, salt and pepper cellars, and chair disinfection.
- Address any issues or complaints promptly and communicate with supervisors or managers as necessary.
- Ensure adequate stock levels for the next shift.
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