Travel Industry Customer Care Professional

3 days ago


Dublin, Dublin City, Ireland TTEC Full time

We're looking for an experienced Travel Industry Customer Care Professional to join our team. In this role, you'll be responsible for delivering exceptional customer experiences to clients from the travel industry. With a focus on resolving complex issues and ensuring customer satisfaction, you'll be the go-to expert for all things related to travel customer care.

  • You'll work collaboratively with our team to develop and implement new processes and procedures, driving continuous improvement and excellence in customer service.
  • You'll analyze customer feedback and develop strategies to improve customer satisfaction.
Requirements
  • Fluent Italian and English language skills.
  • 6 months or more of customer service experience, preferably in the travel industry.
  • High school diploma or equivalent required.
Benefits
  • A competitive salary and benefits package.
  • The opportunity to work with a global leader in customer experience.
  • Ongoing training and development opportunities to help you advance your career.


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