Digital Platform Security Expert

12 hours ago

Dublin, Dublin City, Ireland beBeeSpecialist Full time €31,363 - €39,535

Job Overview

We are seeking a skilled Digital Safety Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring the safety and security of our digital platforms.

Key Responsibilities:

  • Investigate and resolve reported issues, including account support requests and potentially abusive content.
  • Enforce community standards by monitoring and addressing reports of abuse.
  • Stay up-to-date on industry trends and community standards.
  • Leverage market-specific knowledge to propose scalable solutions for community support.
  • Analyse data to identify trends and improve user experiences.
  • Evaluate and escalate issues outside company policy to global teams when necessary.
  • Identify inefficiencies in workflows and recommend improvements.

Required Skills and Qualifications:

  • Strong resilience to work in a fast-paced environment.
  • Excellent interpersonal, verbal, and written communication skills, with a high degree of empathy.
  • Adaptability and a positive approach to challenges.
  • Decision-making, problem-solving, and teamwork abilities.
  • Effective time management and prioritization skills.
  • Consistent performance in meeting Key Performance Indicators (KPIs).

Language Requirements:

  • Fluency in one of the following languages: Arabic (Iraqi), Dutch, German, Hebrew, Indonesian, Lithuanian, Russian, or Slovenian (oral and written).
  • Advanced English proficiency (minimum B2 level).

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