Estate Activities Manager

3 days ago

Ballina, Mayo County, Ireland beBeeExperience Full time €75,000 - €85,000
Resort Experience Coordinator

Deliver exceptional service in line with industry standards.

Key Responsibilities:
  • Program Development & Execution: Design and operate engaging programs tailored to guest preferences, ensuring high-quality experiences and memorable moments.
  • Guest Engagement: Create personalized experiences for guests, offering recommendations based on interests and skill levels, and refine offerings based on feedback.
  • Team Leadership: Lead and train a team of program specialists, ensuring high standards of instruction and service while fostering a positive, collaborative environment.
  • Safety & Compliance: Ensure programs meet safety standards and regulations, maintaining equipment in top condition and monitoring compliance with local rules.
  • Guest Relations: Serve as the main point of contact for guests, managing reservations, building relationships, and integrating programs into the overall guest experience.
  • Marketing & Promotion: Collaborate with Sales & Marketing to promote programs, contributing to promotional materials and content.
  • Operational Management: Oversee schedules, staffing levels, and resources, ensuring efficient allocation while maintaining high standards.

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