
Insurance Support Professional
2 weeks ago
The Underwriting Assistant role is part of the Customer Service/Underwriting Support team within Operations & Service. The position will focus on supporting and servicing all lines of Business across Consumer and Commercial.
About This Role- Provide prompt and accurate support to new and existing customers by phone, email, and post.
- Investigate and resolve routine customer enquiries at first point of contact, ensuring efficient and effective service to Customers and Brokers.
- Analyze, screen, and prepare Renewals for issuance.
- Ensure the retention of the customer base by promoting policy benefits to existing customers.
- Compile data and conduct routine tasks to support Underwriters.
- Liaise with Claims and Finance Departments to resolve queries in a quick and efficient manner.
- Produce reports on an ad hoc basis.
Requirements:
- Hold 1+ years' experience working in the insurance industry.
- Possess a recognized MCC qualification or be grandfathered, or be working towards a recognized qualification.
- Have a strong working knowledge of MS Office Applications.
- Exhibit strong written and oral communication skills supported by a friendly and outgoing disposition.
- Display methodical, accurate, and strong attention to detail.
- Be organized, with good planning/time management skills to achieve tight deadlines/targets.
This Underwriting Assistant role provides opportunities for professional growth and development within the company.
Other InformationFor more information about this role, please review the job description below.
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