
Client Onboarding Manager
24 hours ago
Job Opportunity: Onboarding Specialist
- Ensure the smooth execution of client onboarding projects, managing planned events and maintaining funds while fostering proactive communication with stakeholders.
- Oversee various aspects of client onboarding, including fund launches, transfers, and maintenance events, in collaboration with clients, external partners, and internal teams.
- Establish and maintain effective working relationships with clients and internal departments to ensure seamless onboarding processes.
- Coordinate project progress reporting, documentation, and stakeholder communication to facilitate informed decision-making.
- Promote customer satisfaction through timely coordination with internal and external stakeholders.
Responsibilities and Accountabilities:
- Guide and oversee client onboarding projects from initiation to completion, incorporating legal and operational setup requirements.
- Facilitate depositary and clearer account setup, as well as collateral management, through close collaboration with relevant teams.
- Engage in regular exchanges with SRM and SEC FI teams to address critical business matters.
- Develop and execute detailed handover strategies for onboardings to relevant SRM units, ensuring continuity and efficiency.
Requirements and Qualifications:
- Hold a university degree or possess equivalent qualifications.
- Accumulate at least 3-5 years of experience within the fund industry, specifically in onboarding roles.
- Demonstrate a strong comprehension of the fund business and regulatory prerequisites.
- Exhibit excellent communication skills, a personable demeanor, and proficiency in MS Office.
- Utilize project management, organizational, and time management skills to drive success.
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