Data Center Security Operations Lead
3 days ago
About the Role:
As a Data Center Security Operations Lead, you will be responsible for managing our day-to-day security operations in our data centers. This role involves providing on-site direction and guidance to our contract security officers, ensuring proper execution and enforcement of security policies and procedures.
Key Responsibilities:
- Respond swiftly and calmly to security situations as they arise, based on the direction of the Cluster Security Manager/Regional Security Manager.
- Support the on-site contractor security team as the primary security contact during shifts and provide guidance based upon existing Physical Security Standards and local SOPs.
- Report all unusual events to the Cluster Security Manager/Regional Security Manager in a timely manner.
- Provide guidance and direction to contract security officers to maximize the effectiveness of the security department.
- Produce and modify identification badges using a computer-based badge program.
- Utilize and monitor access control and alarm monitoring systems, including LENEL and integrated CCTV monitoring systems.
- Collaborate with the Security Operation Center (SOC) during security incidents or any other security-related matters.
- Develop specific knowledge of operational process paths within the data center to identify security exposures and conduct investigations.
- Monitor the data center for compliance with company security policies and respond to any security issues noted.
- Perform various security inspections, audits, and investigations as required and instructed.
- Analyze data gathered from security incidents to complete detailed incident reports.
- Demonstrate ability to work and travel as required by business needs, including weekends and various shifts.
BASIC QUALIFICATIONS:
- A minimum of four years of continuous use of Microsoft Outlook, PowerPoint, Excel, and Word.
- A minimum of four years' experience reviewing complex data sets and developing metrics from same.
- A minimum of four years operational experience using CCTV, access control, and intrusion systems.
- A minimum of four years' experience investigating access control and CCTV systems in support of breaches of internal policy and local laws.
- A minimum of four years' experience supporting GDPR compliance in the use of data collection technology (e.g., CCTV, Access Control systems).
- A minimum of five years' experience in a direct supervisory/management role with large contract guard force teams (50+ officers).
- A minimum of four years' experience in a customer-facing role with either internal or external customers.
- A minimum of four years' experience acting as an ambassador for the security department, ensuring ongoing positive engagement regarding security culture and program development.
- A minimum of four years of demonstrable ability to independently influence and lead security operations at a site level.
PREFERRED QUALIFICATIONS:
- Formal Certifications: Physical Security Professional (PSP)
- QQI L6 Security Operations Certification
- Membership of professional security bodies, including American Society for Industrial Security (ASIS)
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