Hotel Guest Liaison and Front Desk Coordinator

4 days ago


Cashel, Ireland beBeeCustomerService Full time €45,000 - €55,000
Front Office Receptionist/Guest Relations Job

We are a 5-star hotel in Ireland seeking a Front Office professional to join our team.

Main Responsibilities:
  • Deal with guest enquiries and needs.
  • Billing of guest accounts.
  • Correspondence handling.
  • Communication with guests, colleagues, and management.

Additional duties include:

  • Punctual attendance and high personal appearance standards.
  • Friendly, patient, and courteous service to guests.
  • Smooth office operations during shifts.
  • Initiative-taking for improved customer experience.
  • Teamwork and support for colleagues.
  • Daily reporting and relay of comments/query to Management.
  • Familiarity with fire safety regulations and security procedures.

As an equal opportunity employer, we are committed to hiring a diverse workforce and sustaining an inclusive culture.

Key Skills and Qualifications:
  • Excellent communication skills.
  • Ability to work in a fast-paced environment.
  • High level of professionalism.
  • Strong attention to detail.
  • Ability to multitask and prioritize tasks effectively.
Benefits:

Our company offers a range of benefits to its employees, including:

  • Competitive salary.
  • A comprehensive training program.
  • Opportunities for career advancement.
  • A supportive and inclusive work environment.

Join us in our mission to provide exceptional service to our guests and contribute to the success of our team.



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