Switchboard and Reception Team Member
4 days ago
**Job Details:**
We are currently recruiting for a Reception and Administration Professional to join our team at FRS Recruitment. This is a part-time temporary role with immediate availability.
Job Summary:
The successful candidate will be responsible for performing reception duties, including greeting patients and directing them to the correct department, answering and redirecting incoming calls, and providing administrative support to the clinical and management team.
Responsibilities:
- Greet patients and direct them to the correct department
- Answer and redirect incoming calls
- Respond to patient's questions and schedule appointments
- Multitask in a fast-paced environment
- Maintain the computer clinic system in an accurate and secure manner
- Maintain filing and administrative systems so that written or computer information is easily accessible and secure
- Provide an efficient audio, copy typing and word processing service for the clinical and management team as required
Requirements:
- Excellent customer service skills
- Diary management and organisational skills
- DICTAPHONE TYPING / TYPING SKILLS
- Good IT skills (Word, Excel, PowerPoint and Outlook)
- Understanding of medical terminology and systems
- Understand the importance of GDPR and confidentiality
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