Reception and Administration Professional

4 days ago


Tullamore, Uíbh Fhailí, Ireland FRS Recruitment Full time

**Job Title:** Switchboard and Reception Team Member

We are seeking a highly skilled Switchboard and Reception Team Member to join our team at FRS Recruitment. This is a part-time temporary role with immediate availability.

Job Overview:

The successful candidate will be responsible for operating switchboard equipment to receive calls and direct them to the correct person or department. This role involves working in a fast-paced environment and requires excellent communication and organisational skills.

Responsibilities:

  • Greet patients and direct them to the correct department
  • Answer and redirect incoming calls
  • Respond to patient's questions and schedule appointments
  • Multitask in a fast-paced environment
  • Maintain the computer clinic system in an accurate and secure manner
  • Maintain filing and administrative systems so that written or computer information is easily accessible and secure
  • Provide an efficient audio, copy typing and word processing service for the clinical and management team as required

Requirements:

  • Excellent customer service skills
  • Diary management and organisational skills
  • DICTAPHONE TYPING / TYPING SKILLS
  • Good IT skills (Word, Excel, PowerPoint and Outlook)
  • Understanding of medical terminology and systems
  • Understand the importance of GDPR and confidentiality


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