Reception and Administration Professional
4 days ago
**Job Title:** Switchboard and Reception Team Member
We are seeking a highly skilled Switchboard and Reception Team Member to join our team at FRS Recruitment. This is a part-time temporary role with immediate availability.
Job Overview:
The successful candidate will be responsible for operating switchboard equipment to receive calls and direct them to the correct person or department. This role involves working in a fast-paced environment and requires excellent communication and organisational skills.
Responsibilities:
- Greet patients and direct them to the correct department
- Answer and redirect incoming calls
- Respond to patient's questions and schedule appointments
- Multitask in a fast-paced environment
- Maintain the computer clinic system in an accurate and secure manner
- Maintain filing and administrative systems so that written or computer information is easily accessible and secure
- Provide an efficient audio, copy typing and word processing service for the clinical and management team as required
Requirements:
- Excellent customer service skills
- Diary management and organisational skills
- DICTAPHONE TYPING / TYPING SKILLS
- Good IT skills (Word, Excel, PowerPoint and Outlook)
- Understanding of medical terminology and systems
- Understand the importance of GDPR and confidentiality
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