
Site Operations Manager
2 days ago
Our client is seeking a dedicated Facilities Leader to lead the delivery of exceptional facilities services at a manufacturing site.
This role requires a confident, solutions-focused professional with strong operational experience and a people-first mindset.
This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and understands what it takes to ensure the smooth day-to-day running of a high-performing manufacturing space from planned maintenance and cleaning through to space management.
Responsibilities include taking ownership of all hard and soft facilities services on-site, ensuring services are delivered to the highest standard and fully aligned with client expectations, SLAs, and KPIs. The successful candidate will also lead, motivate, and support the on-site team, including technicians and service staff.
The facilities leader will oversee the scheduling and execution of all PPM and reactive maintenance through the site's CMMS, ensuring issues are resolved quickly and effectively. They will also manage third-party service providers, ensuring compliance with health & safety protocols and service level agreements.
In this role, you will be responsible for ensuring all health, safety, environmental, and quality standards are rigorously upheld, including the closeout of any audit actions or corrective measures. You will also monitor and report on the financial performance of the site, ensuring budget adherence and cost-effectiveness.
Additionally, the facilities leader will support the Account Director with client reporting, performance data, and continuous improvement initiatives. They will take a proactive approach to problem-solving, identifying service enhancements and operational efficiencies that improve both client satisfaction and team performance.
Requirements for this role include proven experience managing facilities operations in a high-profile environment, with strong exposure to soft services (hard services experience a plus). A confident leader with a hands-on approach, able to inspire teams and maintain high standards in a fast-moving setting, is essential.
- Strong working knowledge of office building systems and technical services.
- Comfortable working with CMMS platforms and interpreting performance data to drive decisions.
- A collaborative mindset with excellent communication and stakeholder management skills.
- IOSH or similar health & safety qualification (preferred but not essential).
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