
Youth Support Administrator
3 days ago
We are seeking a highly skilled administrator to join our team. This is a full-time, fixed purpose position based in Dublin City. As a Service Administrator, you will provide support to the Jigsaw team and assist the Service Manager in the general operation of Jigsaw.
Responsibilities- Providing a first point of contact for young people entering the service and general reception duties.
- Providing day-to-day administration support to the Jigsaw team and assist the Service Manager in the general operation of Jigsaw.
- Answering the phone and dealing with queries from the public.
- Provision of information to young people when requested and ensuring confidentiality at all times.
- Promoting the vision, values and mission of Jigsaw.
- Organising travel arrangements, including transport and accommodation bookings and processing expense claims in line with policies.
- Organising meetings and events relating to training, health promotion and networking and keeping records/taking minutes as appropriate.
- Coordinating and consolidating Jigsaw related material and ensuring appropriate filing system (both paper and electronic) for the Jigsaw project.
- Opening, recording and processing post in line with Jigsaw policy.
- Keeping accurate records in relation to all aspects of work and prepare reports and presentations as required.
- Participating as a member of the Jigsaw team in meetings and other forums.
- Opening and closing of the Jigsaw Hub.
- Regularly and thoroughly maintaining office equipment and coordinating purchasing and delivery of office stationery.
- Assisting with promotional and fundraising initiatives.
- Supporting with administration for groups/fora such as the Youth Advisory Panel and Jigsaw Advisory Group.
- Working in accordance with the policies and procedures of Jigsaw.
- Carrying out such other duties as may reasonably be requested by Jigsaw.
- Supporting the team to instigate purchases in line with purchasing procedures.
- Liaising with the Finance Team in Jigsaw regarding purchase orders and invoice approvals and payments.
- Ensuring invoices, back-up documentation and expense claims are submitted on time.
- Managing petty cash and any cash income, in line with petty cash and cash handling procedures.
- Updating Jigsaw's social media channels, ideally on a daily basis.
- Increasing the numbers of followers to the Jigsaw website and social media platforms (Facebook, Twitter, etc.).
- Setting, working towards, and reporting on social media objectives and targets.
- Working alongside Jigsaw staff members in particular the Service Manager, Youth and Community Engagement Workers, YAP and Jigsaw Clinicians to ensure relevant youth friendly content is being shared across all Jigsaw platforms.
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