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Regional Sales Director for Foodservice

2 weeks ago

Dublin, Dublin City, Ireland Musgrave Group Full time

Musgrave is a leading European family-owned business with a rich 140-year heritage in food and brand innovation. Our commitment to supporting communities spans across the island of Ireland and Spain.

We strive to make a positive impact on the world by feeding one in three people in Ireland through our market-leading brands, including SuperValu, Centra, Frank and Honest, and Musgrave Market Place.

Our team consists of thousands of retail and foodservice family businesses that live and work in the heart of the communities they serve.

We are dedicated to becoming the most trusted and sustainable business in Ireland, making changes across the company to achieve this goal.

Role Purpose:

The successful candidate will be responsible for managing the region's Foodservice Sales team to deliver annual sales and profit targets, growing the Foodservice business across all channels (Collect, Delivered & Digital) while embodying our brand essence of Business Made Easy.

Role Scope:

The role entails increasing foodservice market share within the Foodservice business/customers within the Region, encompassing collect, delivered, and digital channels.

Key Responsibilities:
  • Achieve budget targets and stretch targets as outlined by the Head of Foodservice Sales.
  • Profitably grow the business in the area by ensuring a clear focus on sales and profit development, including new business development through effective prospecting and driving loyalty through management of existing accounts, margin, and contract management, new product launches, etc.
  • Effectively manage and motivate the area Foodservice sales team.
  • Define, implement, and manage sales processes, including CRM, journey plans, account information/data, customer contact information databases, in-call reports, etc., carry out field accompaniments and follow-up actions as appropriate.
  • Minimize costs through ensuring effective customer service, minimizing splits, and small drops.
  • Ensure the successful management of debt and margin for the Area in line with company policy.
  • Manage external relationships with customers and suppliers (as appropriate) in accordance with customer service best practices.
  • Organize and manage monthly Foodservice Area sales team meetings and attend each monthly Regional Sales and Ops Meeting.
  • Become an active and effective member of the Regional Teams across Wholesale to successfully deliver the Foodservice business development strategy for each region.
  • Build and maintain strong relationships and communication links with the Regional Sales and Operations teams.
  • Collaborate with the Head of Foodservice Sales and peers to develop Foodservice business plans and initiatives delivered through best-in-class field sales execution.
  • Work closely with Customer Service, Branch Management, Operations, Supply Chain, Transport, Trading, and Marketing Teams to optimize our offer in the area and drive customer advocacy.
Performance Metrics:
  • CUSTOMER ADVOCACY
  • CUSTOMER RETENTION AND GROWTH
Requirements:
  • 5-8 years of knowledge/experience in the Foodservice/FMCG sector.
  • Exceptional Communication and Relationship Management Skills.
  • Commercial acumen and strategic business planning.
  • Report writing and presentation skills.
  • Achievement-oriented individual.
  • Strong people and performance management skills.
  • Third-level qualification specializing in Sales/Marketing/Food/Business.
  • Full clean driving license.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be your best self during the interview, please let us know.