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Financial Services Representative
3 weeks ago
Our financial institution is seeking a Branch Advisor to work in a busy branch.
Key Responsibilities:- Engage with customers on the banking floor, enquiring about their needs and guiding them to self-service options.
- Handle basic queries and complaints, directing to senior staff as required.
- Update customer information using iPads and identify sales opportunities for suitable staff.
- Process cash and cheque lodgements, balance cash daily, and manage levels throughout the day.
- Proven customer service experience with high standards of service.
- Resilience and hard work in a fast-paced environment.
- Excellent communication and interpersonal skills, working as part of a team.
- Ability to adapt to new technologies and digital platforms.
Join our diverse and inclusive company with excellent learning opportunities, a competitive hourly rate, and annual holiday accrual.