Senior Retail Store Operations Manager

4 days ago

Maynooth, Co Kildare, Ireland beBeeLeadership Full time €60,000 - €80,000

Retail Store Manager Job Overview

  • As a Retail Store Manager, you will lead a team of store associates and leaders to create an exceptional consumer experience. Your focus will be on driving sales, providing excellent customer service, maintaining visual presentations, and developing talent within the store.

Key Responsibilities:

  • Deliver outstanding service to consumers using a service model that focuses on creating memorable shopping experiences.
  • Lead the store team in surpassing performance metrics including sales, consumer service, and other key areas.
  • Apply analytical thinking and company reporting to find opportunities within the store, empowering the team to make strategic decisions.
  • Lead visual presentation, product flow, replenishment, and operational standards throughout the store.
  • Build a welcoming, inclusive environment that engages and promotes internal growth and builds an external network of talent.
  • Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities.
  • Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding retail values.
  • Learn and assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.

Requirements:

  • 4+ years of total retail experience, preferably with previous Store Manager experience.
  • Proven leadership skills with the ability to challenge, empower, and drive team results.
  • Strong communication skills in English and local language (written and verbal) to successfully connect with store team members, operations managers, district managers, and corporate partners.
  • Proven success with setting and delivering store KPIs and building customer loyalty.
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential.
  • A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
  • Strong communication and interpersonal skills, building rapport with consumers and team members alike.
  • A proactive approach to completing tasks efficiently and with attention to detail.
  • Proficiency in MS Office and different POS systems.

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