Engineering Data Operations Specialist

We are seeking a highly skilled and detail-oriented individual to join our organization as a Data Operations – Data Operations Specialist for an 11-month contract. This role offers the opportunity to shape the future of a new B2B marketplace, directly influencing how businesses discover and adopt the tools they rely on.

• Data Research and Review:

Conduct thorough research, review, and curate data about companies' products and services to expand and improve the B2B marketplace.

• Collaboration with Teams:

Partner with Engineering and Product teams to refine guidelines, processes, and annotation tasks, ensuring seamless integration and optimal results.

• Data Expertise:

Develop expertise in how customers perceive categorization of entities and apply this knowledge to improve data quality, providing valuable insights for business growth.

• Quality Assurance:

Establish and perform quality assurance checks to ensure data accuracy and reliability, guaranteeing high-quality information for informed decision-making.

• Human Intelligence:

Contribute human intelligence to support scaling efforts with machine learning methods and Generative AI, leveraging human expertise to drive innovation and efficiency.

• Point of Contact:

Serve as a point of contact for classification decisions and provide support to partner teams in delivering exceptional member experiences, fostering strong relationships and driving customer satisfaction.

• Dataset Analysis:

Review and analyze large datasets in an SLA-driven environment, balancing speed and accuracy to meet business objectives and drive growth.

• Communication Skills:

Possess excellent communication skills in written and spoken English, with the ability to effectively convey complex ideas and concepts.

• Attention to Detail:

Show attention to detail, diligence, and comfort with repetitive tasks, ensuring meticulous work and high-quality outcomes.

• Problem-Solving Abilities:

Exhibit strong problem-solving and abstract thinking abilities, with the capacity to tackle complex challenges and develop innovative solutions.

• Analytical Mindset:

Display an analytical mindset with high attention to detail, using logical reasoning and critical thinking to drive informed decision-making.

• Will to Learn:

Demonstrate a willingness to learn technical concepts, tools, and stay curious about technology, embracing ongoing education and professional development.

This role offers a unique opportunity to contribute to the growth and success of a new B2B marketplace, with a chance to shape the future of commerce and make a lasting impact.

• Degree-Level Education:

Possess degree-level education, particularly in research-heavy disciplines, providing a solid foundation for success in this role.

• Complex Instructions:

Show ability to follow complex instructions independently, demonstrating self-motivation and a high level of autonomy.

• NLP Tools:

Familiarity with NLP tools or data labeling platforms (e.g., Appen) is highly desirable, showcasing expertise in natural language processing and data manipulation.

• Scaling Manual Operations:

Experience in scaling manual operations through process creation and automation is valuable, highlighting the ability to streamline workflows and increase efficiency.

• Dynamic Environments:

A background in startups or dynamic environments requiring adaptability is beneficial, demonstrating flexibility and resilience in fast-paced settings.

• SQL/Python:

Skills in SQL and/or Python are highly sought after, showcasing proficiency in programming languages and database management.

• Google Sheets/Excel:

Proficiency in Google Sheets or Excel is essential, demonstrating expertise in data analysis and visualization.

• Natural Language Processing:

Interest or knowledge in Natural Language Processing (NLP) is highly valued, highlighting the ability to work with complex linguistic structures and patterns.