Diligent Accessibility Assistant Wanted

6 days ago


Shannon, Ireland beBeeAccessibility Full time €40,000 - €55,000

About Our Role:

We are seeking a diligent Accessibility Assistant to join our team.

Main Responsibilities:

  • Greet passengers in a pleasant and professional manner.
  • Evaluate the mobility requirements of each passenger.
  • Utilize specialized equipment to assist passengers with mobility needs, such as wheelchairs or stretchers.
  • Provide assistance to passengers who do not require mobility equipment.
  • Assist with lifting, transferring, and repositioning passengers on board aircraft.
  • Offer help with passenger luggage when necessary.
  • Ensure all relevant information about each passenger is passed on to the Team Leader/Control Department.
  • Maintain the integrity of OCS equipment and communication devices; report any defects to management.
  • Respond promptly to allocated tasks assigned by the operational team.
  • Update the PDA with accurate time stamps for passenger transfers through the airport.
  • Collaborate with ambulance crews to move passengers on stretchers when necessary.
  • Verify flight information, including boarding cards and Flight Information Display Screens.
  • Report any irregularities to the Control Department.
  • Foster strong working relationships with airport and airline personnel.
  • Promote OCS as a reputable service provider by maintaining a reliable, safe, and efficient service.
  • Return wheelchairs to their designated storage points.
  • Stay up-to-date with training courses set by the company to maintain a competent level of knowledge and skill.
  • Work within your capabilities.
  • Perform other duties as assigned by the operational team.


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