
Diligent Accessibility Assistant Wanted
6 days ago
About Our Role:
We are seeking a diligent Accessibility Assistant to join our team.
Main Responsibilities:
- Greet passengers in a pleasant and professional manner.
- Evaluate the mobility requirements of each passenger.
- Utilize specialized equipment to assist passengers with mobility needs, such as wheelchairs or stretchers.
- Provide assistance to passengers who do not require mobility equipment.
- Assist with lifting, transferring, and repositioning passengers on board aircraft.
- Offer help with passenger luggage when necessary.
- Ensure all relevant information about each passenger is passed on to the Team Leader/Control Department.
- Maintain the integrity of OCS equipment and communication devices; report any defects to management.
- Respond promptly to allocated tasks assigned by the operational team.
- Update the PDA with accurate time stamps for passenger transfers through the airport.
- Collaborate with ambulance crews to move passengers on stretchers when necessary.
- Verify flight information, including boarding cards and Flight Information Display Screens.
- Report any irregularities to the Control Department.
- Foster strong working relationships with airport and airline personnel.
- Promote OCS as a reputable service provider by maintaining a reliable, safe, and efficient service.
- Return wheelchairs to their designated storage points.
- Stay up-to-date with training courses set by the company to maintain a competent level of knowledge and skill.
- Work within your capabilities.
- Perform other duties as assigned by the operational team.
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