Cloud Computing Engineer: Delivering Cutting-Edge Solutions
4 days ago
We are passionate about staying at the forefront of technology and using our expertise to support innovative ventures. Our team is comprised of cloud enthusiasts who share a passion for delivering world-class support.
About the Role
We are seeking an experienced Cloud Computing Engineer to join our AWS Cloud Premium Support team. As a key member of our team, you will interact with leading companies, providing advanced monitoring and troubleshooting solutions to customers. Your technical expertise and passion for cloud computing will be essential in helping us deliver exceptional customer experiences.
Key Responsibilities
- Analyze and troubleshoot complex technical issues, providing high-quality resolutions to customers
- Collaborate with engineers to reproduce and resolve customer issues, leveraging your knowledge of cloud technologies
- Develop and maintain tools/scripts to enhance team efficiency and improve process workflows
- Partner with development teams to address complex issues and implement contact deflection initiatives
- Coach and mentor new hires, developing their skills and knowledge in cloud computing
Requirements
- 2+ years of experience in a technical role, with a strong understanding of cloud computing concepts
- Expertise in Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server administration and troubleshooting
- Experience with streaming technologies (Redshift, Quicksight, Neptune), log analysis, and general troubleshooting
- Strong understanding of database fundamentals and troubleshooting techniques
- Excellent communication and problem-solving skills
Benefits
- Follow-the-sun model with global support sites, ensuring no after-hours on-call or mandated overtime
- Career development opportunities, including senior engineer roles, SME positions, and operations management
- Diverse team culture, fostering inclusion and embracing individual differences
- Opportunities for growth and professional development, with a focus on continuous learning and skill enhancement
About ENGINEERINGUK
We value diversity and strive to create an inclusive work environment. We encourage candidates from diverse backgrounds to apply, regardless of their career path or experience. As a leader in cloud computing, we prioritize innovation, customer satisfaction, and employee well-being.
Contact Information
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