
Director of Retail Excellence
23 hours ago
We are seeking an experienced Operations Director to drive efficiency, structure, and scale across our retail stores, e-commerce platform, and head office.
Main Responsibilities:- Lead daily operations across multiple sites.
- Oversee financial management, budgeting, procurement, and compliance.
- Manage human resources processes, including payroll, recruitment, onboarding, and employee relations.
- Support and develop store managers, oversee new store openings, and manage supplier relationships.
- Own e-commerce operations, ensuring seamless integration with Shopify, logistics, and customer delivery.
- Collaborate closely with senior leadership on reporting, strategy, and business planning.
- 10+ years of experience in retail operations or a related field.
- Strong background in finance, budgeting, and cost control.
- Advanced Microsoft Office skills, with expertise in Excel.
- Solid knowledge of human resources, including compliance and employee management.
- Demonstrated ability to implement policies and processes in a fast-paced environment.
- Excellent organisational skills, with a hands-on approach to problem-solving.
This role offers the opportunity to work in a dynamic environment, driving growth and improvement across our business.
About the Role:This is a challenging and rewarding opportunity for an experienced operations professional to join our team.
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Retail Store Director
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Fs Tax Directors
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FS Tax Directors
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Director, Commercial Excellence
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