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Software Development Process Lead
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About Monograph's Infrastructure
Monograph's infrastructure teams provide efficient and optimized infrastructure for our platform to build secure, reliable, and differentiated products. We enable Stripe developers to achieve their highest potential while maintaining the least regulatory friction.
The Role
We're seeking a Program Manager in our Infrastructure team to help onboard engineers to Monograph. As a key member of our team, you will play a crucial role in ensuring that our onboarding process sets new hires up for success.
Key Responsibilities
- Define and produce high-quality written proposals, communications, and documentation.
- Partner with Engineering Managers, Technical Program Managers, and members of the New Hire Programs team to enable robust onboarding classes every 2 weeks year-round.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
- Help influence peers/stakeholders and build consensus while dealing with ambiguity.
- Coordinate in-person classes every 2 weeks in our Dublin office.
- Support Stripes who are coordinating classes in 2 other locations (San Francisco and Bangalore).
- Develop a program to continuously evaluate and refresh engineering training curriculum as Monograph's engineering processes evolve over time.
- Ensure there is a consistent feedback loop to identify gaps in the experience and enable facilitators and content owners to keep the curriculum fresh.
What We're Looking For
- 2+ years of software engineering, systems engineering, and/or program management experience.
- Excellent analytical skills; you digest complex information, can distill it, and make recommendations and proposals.
- A track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
- Very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
- You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
Benefits
As a valued member of our team, you'll enjoy a range of benefits, including equity, company bonus or sales commissions/bonuses, retirement plans, health benefits, and wellness stipends.
