Client Relationship Lead
5 days ago
TN Ireland is seeking a Client Relationship Lead to join our team in Limerick.
In this role, you will be responsible for managing and developing services across various lines, including catering, DOC and GXP cleaning, and security teams.
You will work closely with clients to understand their needs and develop commercially viable solutions to meet those needs.
We offer a dynamic work environment, competitive compensation, access to ongoing training and development programs, and opportunities to grow within the company.
Key Responsibilities:
- Manage and develop services across our service lines on-site, ensuring service delivery to the highest standards in line with client contract requirements.
- Drive service excellence and ensure customer satisfaction through strong people management skills.
- Ensure a safe, compliant environment by following processes and escalating gaps to resolution.
Requirements:
- Proven experience of managing large sites with multidisciplinary teams.
- Exceptional client relationship management skills.
- Strong people management skills.
- Ability to develop commercially viable solutions based on rigorous techniques to understand client and contractual needs.
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