Customer Experience Coordinator

2 days ago


Dublin, Dublin City, Ireland The City Bin Co. Full time

The City Bin Co. is seeking a highly skilled Customer Experience Coordinator to join our team in Oranmore, Galway. This role is based in the customer care centre and requires strong communication skills to handle all customer queries effectively.

The primary function of this role is to deliver exceptional customer service, ensuring that customers receive a professional, efficient and prompt response to their query. The coordinator will be responsible for:

  • Providing accurate and timely responses to all queries
  • Liaising with multiple internal departments
  • Taking orders and allocating to Weight soft system

The ideal candidate will have excellent telephone manner, customer service skills, and good knowledge of Galway/Connaught areas. They will also possess excellent interpersonal and communication (verbal, phone & written) skills, as well as strong attention to detail.

We offer a range of benefits, including:

  • Group Life Assurance
  • Parking


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