
Leading Retail Operations
1 day ago
Assistant Manager
\Key Responsibilities:\- Ensure efficient day-to-day store operations, maintaining high standards of merchandising, presentation, and customer care.\
- Drive sales, margins, and waste targets through effective people and operation management.\
- Maintain high levels of hygiene and ensure compliance with relevant legislation.\
- Manage employee rostering, annual leave, and maintain accurate records.\
- Set and achieve sales targets, controlling stocktaking and overheads within budget.
- Lead by example, fostering a positive attitude and atmosphere in the workplace, encouraging teamwork and developing team members to meet required standards.
- Oversee site stock range and processes, ensuring correct ranges are in place.\
- Implement planograms correctly and merchandise shop areas for maximum product performance.
- Perform daily cash reconciliation, bank lodgements, and manage cash discrepancies.\
- Manage prime data entry, including delivery dockets, invoices, cash reconciliations, and bank account reconciliations.
- Deal with breakdowns and system failures, reporting to relevant departments.\
- Organize contractor call-outs and report to relevant departments.
- Ensure customer satisfaction is the top priority, delivering exceptional service and resolving customer complaints promptly.
- Comply with safety standards and practices, ensuring safe working environments for staff, customers, contractors, and visitors.
Requirements include 3 years' experience in a retail management position, passion for retail, strong work ethic, leadership capability, excellent communication and delegation skills, KPI-driven, and adaptability in fast-paced environments.
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