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Duty Team Manager
3 weeks ago
Position Summary:
This is a challenging role that requires a highly motivated and enthusiastic individual to support the success of our Food & Beverage operations.
The successful candidate will be responsible for ensuring a high standard of service is maintained in all outlets, providing exceptional customer experience, and contributing to the overall achievement of departmental goals.
- Key Responsibilities:
- Provide excellent service and lead by example, embodying the hotel's commitment to excellence.
- Assist in maintaining cleanliness and hygiene standards, adhering to Health and Safety legislation.
- Support Front Desk operations and contribute to the delivery of exceptional guest experiences.
- Collaborate with colleagues to achieve team objectives and promote a positive work environment.
- Participate in training and development programs to enhance skills and knowledge.
- Monitor costs and stock levels, identifying opportunities for improvement and suggesting solutions.
Requirements:
To succeed in this role, you will need:
- A minimum of 2 years' experience in hospitality, preferably in a supervisory capacity.
- Prior experience in food and beverage supervision or conference & banqueting supervision would be advantageous.
- The ability to work in a pressurized environment, remaining calm and composed under pressure.
- A strong focus on delivering exceptional customer service, with a passion for exceeding guest expectations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests alike.
- A willingness to learn and develop new skills, with a growth mindset and a desire to progress in your career.
Benefits:
- A competitive salary and benefits package, including meal allowance and paid holidays.
- The opportunity to work in a dynamic and supportive team environment, with a focus on collaboration and mutual respect.
- Ongoing training and development opportunities, designed to help you achieve your full potential.
- A fun and inclusive company culture, with a range of social events and activities to enjoy.
Location: Killaloe, County Clare, Ireland.