
Social Media Content Specialist
2 days ago
We are seeking a highly motivated and detail-oriented professional to fill the role of Social Media Content Specialist. The successful candidate will have a passion for social media, excellent analytical skills, and fluency in Albanian and English.
This is an exciting opportunity to contribute to creating a safer and more positive digital space while working with a dedicated team that values expertise. As a Social Media Content Specialist, you will investigate and resolve reported issues, enforce community guidelines, and provide scalable solutions to support the online community.
Key Responsibilities:
- Investigate and resolve reported issues via our ticketing system
- Enforce community guidelines by addressing reports of abuse on the platform
- Stay updated on clients' products and community standards
- Use regional insights to provide scalable solutions and support the online community
- Analyse data to continuously enhance user experience
- Spot trends and escalate critical issues to the global team
- Identify workflow inefficiencies and suggest improvements
Your success as a Social Media Content Specialist will be measured by your ability to identify and address online safety concerns, improve user experience, and contribute to the growth and engagement of our online communities.
We offer a dynamic and supportive work environment, extensive training, and access to CPL's Wellness Programme. If you have strong analytical skills and a passion for social media, we want to hear from you.
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Social Media Content Creator
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