Repository Liaison
5 days ago
Responsibilities:
The Membership Manager will be responsible for developing and implementing effective strategies to engage and retain members, including regular communication and feedback mechanisms. This will involve providing exceptional customer service and support to members, responding to queries and concerns in a timely and professional manner.
Key Activities:
- Develop and implement a comprehensive membership strategy, aligned with DRI's overall goals and objectives.
- Build and maintain strong relationships with members, including regular communication and feedback mechanisms.
- Collaborate with the DRI Education & Outreach Manager to develop and deliver training programs and resources for members.
- Organise and coordinate member events, including conferences, workshops, and networking sessions.
- Contribute to the development of DRI's membership strategy and policies, working closely with the Director and other senior staff.
Qualifications:
- Degree in an area relevant to DRI's remit, e.g. humanities, social sciences, information, librarianship/archival studies, data management, or equivalent.
- Significant demonstrable experience working in the higher education or cultural sector, ideally in a research or research support role.
- Strong interpersonal and communication skills, with experience in stakeholder engagement and event organisation.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
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